I am posting here because I am a new user so I cannot post this in the proper forum.
I recently placed my first order with MADVAPES to get a 510 connector and try some of their Top Vapor E-Juices. It was a small order (about $20.00) and while it was processed and shipped fast, the same day I placed the order, my credit card was used for fraud causing me substantial time getting the charges and fees charged by my bank for charges over my limit. I have not used this card with any other company in over 6 months, so I doubt it was stolen by any other source.
After spending hours, dealing with banks and the companies defrauded by the illegal use of my card, I contacted MADVAPES customer service with a very nice email tellling them what happened and asking them to check their security procedures. No only did they not offer me an apology or express any concern for me at all, they replied with a curt response that I should call my credit card company and cancel the card. After that I have not heard from them.
It goes without saying that I will never order from them again and by the way, all the juice flavors I ordered, Creme Brulee, Caramel Apple and Caramel Popcorn were weak in flavor and vapor production. Also, none of them tasted like the described flavor, they all just tasted like a slightly sweet, week very artificial Caramel. I also ordered Cheesecake which is ok but all their juices have a carbonated bubbliness that should only be present in a juice flavor such as cola or champagne.