It was never my intent to make a formal complaint, but after (1) being accused by default of being a liar and (2) making accusations on a forum that doesn't allow Nick78 to respond, I'm posting here now.
The background: In response to a persons posting on another forum that he/she was purchasing a Bulli style RDA from GEJ, I posted the following:
" "I had alluded earlier of a hardware and CS issue with GeJ. Of the 4 toppers I bought, 3 were Phoenix bulli style drippers. One had a bent coli leg pin (was able to straighten without it breaking--but not sure of lifespan). One was missing the O-ring. (leaked onto the table cloth--unhappy wife-found a ring at a hardware store that suffices). The third one was previously used--burned wick and still had juice in it. (leaked on my pants when I opended it--long alcohol baths, tossed the wick.) So do a careful inspection of your drippers and good luck getting any response from GeJ. Just a heads
Just don't think there is any pre-ship quality control over at GeJ and they never answered any of my e-mails after I failed in trying to reach them by phone. In the end, it wasn't worth the agrivation to continue the persuit." (sp)
Those posts were removed (OK, fine), and Nick78 from GEJ sent me a PM
(feel free in the interest of full disclosure to post your PM
, Nick78) which expressed his disagreement with my post, his unhappiness that he could not respond, and, by all appearances, implied I was untruthful.
I've been gone awhile, but upon my return, I responded to Nick78 with the following PM
"Sorry for the delay in responding. I've been unavailable.
Based on the tone of your PM
, I'm sure this is a waste of time, but for the record:
I tried to contact GEJ numerous times by phone on 11/12/13, but kept receiving a recording stating "number has been changed or disconnected." Verified the number on your site and I was re-dialing as I had previously spoken to GEJ (two separate occasions) a few days prior to making my order. So, I sent an on 11/12/13 e-mail using "cut and paste" goodejuice.com
. Why [email protected]
? because prior use of "contact us" resulted in no response--hence, my afore mentioned phone calls. When I received no response, I e-mailed again on 11/18/13. I gave up when I didn't get a response.
I guess I'm a liar, or as you suggest, my post woman has violated federal law.
Your complaint to the moderator got my "heads
up" post about this to another purchaser of the item from you removed. Good for you. You are free to sell used and damaged equipment to the uninformed. You are free to ignore inquiries. Good for you.
All I wanted was a response to my e-mail and an "O" ring."
Like I said before, I had no intent to pursue this further until I received the PM
that certainly appeared to question my integrity. So rather than let this vendor avoid and disclaim any responsibility for his product, I choose to take him to task and allow him to defend his CS and give others a bit of insight.