Bull Box ModsDate of your initial complaint to the supplier.
1 January 2014How did you contact the supplier
EmailTicket number (if you were issued one)
-General nature of complaint
Customer serviceBriefly describe your problem or issue
My mother & I on separate transactions ordered from this vendor recently, so this is a joint review. In my moms case it took her 2 weeks to receive the drip tip
she had ordered. Up until that point she had politely emailed the vendor for support, as tracking numbers are not provided on his site, and her first 2 emails were ignored. By the 3rd email she was a little more aggressive (understandable) and he finally responded that he had seen her other emails, but chose not to respond because he didn't think it was necessary, something along those lines. Throughout their communication, he came off unapologetic, arrogant and entitled. We did not expect he would offer a refund or replace the drip tips if they were lost in the mail, based on what he told us.
The 2nd transaction was made by me for 2 drip tips ($92!) against my better judgement -- again It's been 3 & a half weeks and I still have not received anything. I emailed the vendor several times since and have basically been ignored. Tracking for my item shows a label was printed 3 weeks ago but no activity since. At this point I can say fool me twice, shame on me. Despite his beautiful drip tips, We will definitely NOT be doing business with this vendor again, he clearly does not know how to treat his customers! I will be filing for a full refund on my visa. AVOID AVOID AVOID!!!