Company name
Lucky 7 Vapes
Date of your initial complaint to the supplier.
12 February 2014
How did you contact the supplier
Website ticket system
Ticket number (if you were issued one)
General nature of complaint
Customer service
Briefly describe your problem or issue
Ordered 1/27/14 and given a 5-7 day shipping window. Sent ticket on or around 2/12/14 to ask about order status. Placed multiple messages on their Facebook page inquiring to the status and asked in an ECF thread. Today is 2/20/14 and I have yet to receive a shipping notification, tracking number, an answer in any shape or form from the company, or my product.