Company name
Naturally-Extracted-Tobacco.com
Date of your initial complaint to the supplier.
2 March 2014
How did you contact the supplier
Email
Ticket number (if you were issued one)
N/A
General nature of complaint
Shipping
Briefly describe your problem or issue
Company name

Naturally-extracted-tobacco.comDate of your initial complaint to the supplier.

Feb 20 2014
March 10
March 14 By bank representative.
How did you contact the supplier

Email
phone
Ticket number (if you were issued one)

NAGeneral nature of complaint

Failed to perform. No returned calls or email and no delivery.
Briefly describe your problem or issue

Ordered e-liquid from company on Feb. 17th.
From the 17th to March 1st. order did not change nor was item received.
On March 1st sent an email to their net-sales email service... no response.
March 10th called their number from my banks statement. No response.
March 14th a rep. from my bank called their number from the statement. Voicemail.
March 14th Bank rep sided with my complaint and reversed the charge. No remedy allowed for seller.