Litecigusa return policy

[judasburrito]

So, let me tell a quick story about my recent order with Litecig. I've ordered from Shaun before and haven't been disappointed, but I'm not real happy this time.

Here's what I ordered, along with a number of atomizers for a friend:
2x 10ml Orient medium (11mg)
1x 10ml Hilton medium (11mg)
1x 10mil Cigar medium (11mg)

I received one Orient Med, one Hilton Med, and one Cigar Med. I e-mailed Shaun about the missing bottle, and received no response. A week later, I e-mailed again, and he said he'd already sent it with the replacement parts. I e-mailed back saying I didn't order any replacement parts and asking if he hadn't sent it out yet could he change the bottle to 11mg Hilton, and he said yeah I'll send your bottles (??) right out. Today, I receive the following package:

3x 10ml Orient High (16mg)
1x 10ml Cigar High (16mg).

Which is, admittedly like 35 bucks worth of juice, but it's not what I wanted. High-nic juice gives me a headache (I cut even medium with camel nic-less)

Anyway, just wanted to share a recent experience I had with Litecig.

-Matt

[judasburrito]

Just an update--Shawn PMed me and offered to make it right (again). I withdraw any complaints--he's a great guy to deal with.

[Iken]

Lol. Behold, The almighty power of the forum!
Dstruct, usps doesn't update till 7:00pm every evening. Yes, they truly suck.

[D_Struct]

Lol. Behold, The almighty power of the forum!
Dstruct, usps doesn't update till 7:00pm every evening. Yes, they truly suck.

Yeah.

The first package made it to me just fine. The USPS updates didn't take place 'til the day it was delivered.

On the other hand, I had a battery crap out on me only a day after receiving the kit. I emailed Shawn and received a reply within minutes. He offered to send a replacement to me right away, and, while I was at it, I ordered another starter kit and a bottle of Camel Turkish liquid.

I received a USPS update upon it reaching the postal center on Tuesday afternoon. That's already better than the first package. lol