Ludo stated on another thread that it would be down for a few days for maintenance or something.
He also asked everyone to start contacting Jeff directly, so yeah I'm betting he's not too pleased at having to step in and handle Jeff's customer service issues.
On a lighter note, I got my refund last nite after emailing Ludo. That guy's FAST.
Jeff contacted me today via email about my order status. It's in the mail.
I'm pretty sure they are probably playing catch up with the emails. I emailed him about 2 days ago.
Jeff has been pretty good about communicating with me. I emailed him this morning and got a response in about 2 hours.
So, been a lurker for a couple months and dove in by ordering a Dura "C" from these crooks. Seriously bad idea. I didn't know and was not notified by them that these were not in stock. Dropped over $100 getting all set up with what I wanted. Slow email responses back telling me that shipments have been delayed and when I get no communication or shipping confirmation on the day that they tell me, I have to email them and get the same response. Been pushed out 3 times now. I'm asking for refund. In this time I've received a DSE-901 from Litecigusa.com that works great. I'm so mad that they took my money and keep giving me the runaround. Now the site is down. Not a good first experience. Here's hoping for a shipping confirmation # or a refund tomorrow so I can make another order from Litecigusa.com for some more parts and some different juice.
I was looking to see if they had a date for the New Jantystick and they move the date to May , it was next month. This was last night.
actions speak louder than words, do a iittle everyday to save our PV's
As an update, I asked for a refund and PayPal says that it has been refunded (although for some reason my bank does not reflect this, prob an issue with PayPal). No actual email from JantyUSA though. Just a notification from PayPal. I think I'm going to stay away from this retailer personally. "fool me once....." kind of thing. Hope others have better luck, the Dura's looked like good products. Maybe I'll try the Europe site. Not sure if I want to gamble on these since they are fairly expensive.
If Paypal indicates a refund, it would be in your on-line account balance. You actually have to initiate a 'withdrawal' to send the funds back to your bank account.Originally Posted by Retina_Burn
Ope, just an update. That atomizer that I said tasted horrible....um...it was rusted inside (which I found out when i vaped a good bit on it and my cartridge turned red, and i turned a few cartridges red verifying)....I took a flashlight and glanced in there, rusted. Can I get tetanus from smoking rust? LOL. Still no word from Janty, although a long response to complaints was posted on the thread "What the hell is wrong with janty?"
Just curious as to if you are aware that some juices and carts do turn red after vaping...For me, my cappuccino carts always turn red/dark orange when I smoke them...are you sure you're not confusing a color change for rust???
what is the janty usa website please?
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