China supplier Bestecig.com experience

[Sun Vaporer]

I have read with great interest all of the raves regarding Bestecig. While I totally agree that the shipping is VERY fast, it's the quality of the product (pen-style battery) and total lack of customer service that I have a major problem with. I purchased several atomizers and a battery from them in mid May and while the atomizers seem okay, the battery was dead after one charge (no, I don't drip). I have sent repeated emails to these people but have not received a response in 2 weeks so my advice to anyone is BEWARE. They sell JUNK.
Purchase from a reputable U.S. company that stand by the products that they sell (there are some very good sellers here).
Jeff

Jeff--sorry to hear that and it is rather odd as I have ordered from them many times without issue as well as many others here--Beci chen always returns his e-mails within 24 hours and I have to say that your experience is in the minority from all the experiances I have had and heard about. IMO the BEST BE112 is the best atomizer on the market------------Sun

[rinkusu]

Jeff--sorry to hear that and it is rather odd as I have ordered from them many times without issue as well as many others here--Beci chen always returns his e-mails within 24 hours and I have to say that your experience is in the minority from all the experiances I have had and heard about. IMO the BEST BE112 is the best atomizer on the market------------Sun

Hi Sun, thought I would add my .02.

I purchased 5 801 (BE112) atomizers and 5 801 batteries and from my experience, neither of these products worked well for me.

The batteries are *way* over-sensitive. They react to and discharge at the slightest bit of sound or jostle. This of course shortens their use, especially if you're carrying spares. Your spares lose their charge!

The atomizers are by far the worst I have ever encountered. All 5 tasted horrible. I could hardly get that nasty metallic taste out- ended up boiling them each for a minute and then (after drying them for several hours) drenching them in juice and vaping that nasty taste constantly before I could get them to somewhat work with a cartridge. And even then, I had the worst experience trying to get them to wick. Switching to fluval seemed to work a little but then suddenly all 5 atomizers died, one after the other. I am not sure if it was the batteries I bought from best-ecig or what, but it was very odd to see them die one after the other.

I will give major props to Beci. I emailed him and within a day he answered and within 2 days he was shipping me 5 new atomizers (the original 5 all died within 3 weeks of receiving the original shipment). He is very courteous and helpful in his emails.

I hope it was just a bad batch. We'll see.

[Jayemel1]

Thanks for the responses. As I said, I tried repeatedly and after weeks, still no response. It is true that the atomizers purchased from 'Bestecig' tasted terrible but at least they functioned. As I said, buyer beware since I would never again purchase from a company that refuses to honor their warranty or have the courtesy to respond to emails.
I have had nothing but trouble with batteries lately. I got a bad one from Puresmoker (great customer service) and another from Vaporguys but they replaced them. I prefer to always have extras around and I am ready to purchase some more but I really don't know who to trust especially now that Puresmoker is no longer selling pen-style batteries.
Any suggestions would be appreciated.
Thanks
JL

[Extremeodd]

Huh, I have around 7 of his atomizers and only one has truely died. One had a horrible taste after my passthrough went nuts and melted a cart, but a good cleaning fixed that. Im on my 5th one just cycling through as they get nasty and my carts start getting dark after a few days. Ill clean them later on to reuse. The batteries I will agree with are horrible, I had 3 die on me in a row so I had him replace them with atomizers in my next shipment since I had built a battery box mod.

[happily]

juice prices are good and shipping was fast

[gr8dane]

Had to throw my hat in the ring. After starting a thread asking which was the best 801 atty, and getting an overwhelming thumbs up response on the BE112, I place an order for attys and the crazy cheap blank carts to test the waters (I've never done an overseas order before). I can't believe it. I placed the order 10:30 Friday nite, and got it at 9:00 in the morning the following Thursday (today)... 5 1/2 days!!! That's crazy! Yeah, the carts don't have caps, but they do come packaged 5 in a little ziplock bag, which for me is even handier.

[QueenInNC]

I have ordered from BEST several times and have been VERY pleased!! The products are great and for me the customer service is outstanding!

[andel11]

Have like 5 of their atomizers and you are right they last and last and last.
Beci always gets back to me in less than 24hrs, never had a problems with communications and that seem strange to hear from someone that he's not getting a response, hopeful its going to the right email.

[Sun Vaporer]

Yesterday I just got in another order--6 days order to door--these BE112 atomizers, IMO can not be beat--Just had to go for another stash of them!!!! Caution as it can be addicting!!!!!!!!! (Ordering that is)--LOL---Sun

[Jayemel1]

So glad that all of you had such positive experiences with this guy. The next time any of you are in contact with him could you please ask him to respond to my emails because he sure seems to be ignoring me. Perhaps it's just when someone has a problem that he hides!