I had 2 orders from China with ems, does this mean I have now lost them?
Not happy but guess there's nothing I can do?Your item was delivered(KINGDOM OF THAILAND TH10020) at 2012-11-20 11:59:00
Signed for by：SEIZED BY CUSTOMS
If it was juice you should buy it from Europe and make sure each shipment is under 2Kg. They still use Small Packet Air service which does not require a customs form for packages under 2Kgs. The U.S. stopped using that service and makes people use First Class International which requires a customs declaration. From Thailand packages under 2Kg are also sent by small packet air service and no customs declaration is required or used. You need to get your juice by small packet air with no customs form. Those types of packages are barely looked at due to the huge volume of incoming mail and almost always get right through.
Yes, this was really a mistake on my side, I have had many smaller packages arrive no problems.
I decided I wanted to place 2 big orders, juice, bats, big mod kits and so on.
Looks like I made a mistake.
My main problem is though will my address and name be marked for even future small orders?
Should I use a different address and name from now on?
My guess is that the Post Office will deliver you a notice from customs tomorrow or the next day advising you of the seizure with information on how to get it released in a certain amount of time. If you don't respond then it should be returned to the sender after the response period has passed. Since ejuice is technically illegal in Thailand I don't think getting it released from customs is going to be a viable option. Since it should eventually get back to the sender you should request a refund. PayPal requires that shipments are recorded as delivered to the recipient so if the vendor starts acting like an a$$ you could also file a PayPal complaint for non delivery and most likely get your money back.
I have had items that customs decided I owed duties on. They hold those at your delivery post office in a customs impound area and you are sent a notice with how much money to pay. You go to the post office, pay the amount on the notice (30% of value decided by customs plus 7% vat) and a postal collection fee of 20 baht and you get the package right away.
Also, keep in mind that anything with a large declared value (over 1,000 baht equivalent) is subject to 30% duty based on estimated value plus 7% vat. Anything that comes in EMS, DHL, FedEx, UPS, etc. with a large declared value is going to be inspected by customs to assess the fee. You should never buy ecig products with any declared value over 1,000 baht in order to avoid a customs inspection. If a customs form is required ejuice can be listed as "food flavoring" and other items can simply be listed as "electronics." Always get the seller to put a generic description and low value if customs paperwork is required.
Sorry this happened to you. I hope you can get your money back.
Last edited by jackbox; 11-20-2012 at 02:22 PM.
Thanks for the reply mate.
So, where does it say that e juice is ilegal? also the actual batteries and mods?
These aren't the 'e cigarette' looking things, they are vaping devices
I have searched on the net and can't find where this is not legal.
So you think they will send it back to China?
I haven't asked the vendor but I feel they won't give a refund, I wonder if I filed a PayPal dispute that would work?
Also, right now there is an international ban on shipping Li-Ion batteries by International Mail by order of the International Postal Union. Many vendors ignore this but that does not negate the fact that such shipments are currently not allowed. There have been hundreds of reported cases of Li-Ion batteries venting and exploding during transport due to improper packaging and handling. In the U.S. last year alone the FAA has 132 cases on file of Li-Ion battery incidents on airplanes. Until the IPU promulgates rules about safe transport of Li-Ion batteries the only way to legally mail them is if they are installed in a device such as a computer, smartphone, etc.
Last edited by jackbox; 11-20-2012 at 02:28 PM.
Also, it would be helpful if you could post the Thai Post tracking of the items in question to see how the timeline went. I am interested to see how long it took between acceptance and seizure on the Thai Post tracking.