Silver Bullet not working properly

[danibanani]

Hello,

Something is wrong with my SB. Sometimes it doesn't "fire" when I push the button. This morning it didn't work at all. I tried new batteries, other clearomizers, looked for any "gunk" in my coils, etc. It didn't work for a full hour.

I tried again after that hour and it miraculously started working again. Is it possible that you guys can send me a loaner and I'll send mine in for repair? I've had it for less than a month.

Thank you,
Dani

 

[rocks82]

Hi Dani, Send us an email at support@altsmoke.com We'll have the manufacturer work out what's going on with you and get you set up!

 

[danibanani]

Chad emailed me earlier after I sent in a form. I'm waiting for his response now. Thanks, Megan.