It is quite normal for there to be some liquid on the battery when it is removed - this can happen when liquid reaches the atomizer. However it shouldn't be excessive.
If you are still experiencing problems please contact our CS Team;
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Hey Miss Wicked. I figured I'd hear from you. Yeah, I think I figured it out. One of the o-rings at the bottom of the coil had split and there was a large gap in the seal. I used the spare coil while I found the correct size of ring in our maintenance storeroom. After I replaced the o-ring, no more leaks. Thanks again.
"Smoking is dead. Vaping is the future, and the future is now." -RiP Tripper