Great Customer Service.....Horrible Product!!!!
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Thread: Great Customer Service.....Horrible Product!!!!

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    Full Member CascadianExotics's Avatar
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    Default Great Customer Service.....Horrible Product!!!!

    Eric is fabulous!!! This is one OUTSTANDING vendor....everything is handled professionally, and in a timely manner. There is no limit to how long I could go on about this vendor as a model for how others should run a business.

    Sadly, the product does not reflect the same quality as the business ethic.

    Got a couple samples to start, and I'm happy I did. The VS4 sounded like a great idea. I'm quite the RY4 connoisseur, so I ordered a sample of that as well. When I loaded up the juice (VS4), it smelled sooooo good, I couldn't wait to vape it!!!!

    That smile on my face quickly diminished upon my first vape. The VS4 honestly tasted like a Werther's toffee freshly plucked from an ashtray!!!! In case anyone was wondering, I put a new wick and wrapped a new coil on a Genny for this experience, so I know the taste I was tasting was not from my equipment.

    It is beyond me why some vendors put this ash-flavor in their liquid, and subsequently ruin what could be a great Vaping experience. If I wanted that taste, I'd return to analogs, or vape Liquid Smoke!!!!

    Sadly, I tossed the whole kit & kaboodle down the drain, grateful I didn't pay any money for all of the few toots I had. I know taste is subjective, but this is my own personal opinion....

    If anyone is listening, PLEASE improve your product, and remove that "cig-alike" flavor from your tobacco line. I'd love to support such a great business!!!! Thanks again for the samples, and excellent above-and-beyond service!!!

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    Forum Supplier ECF Veteran eric's Avatar
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    I'm sorry to hear you felt that way! Personally, VS4 is my all day vape. I don't get any ashy flavor profile from it, but just as some folks love cilantro and some hate it, some love onions and some hate it, some will love VS4 and some will hate it!

    Although, I do think "horrible product" is a bit harsh.

    As is the way with life, I suppose!

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    Hey Eric, I say the only thing "horrible" about your line-up is Dover not being available. That is horrible!
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    Robin!

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    Full Member CascadianExotics's Avatar
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    Quote Originally Posted by eric View Post
    I'm sorry to hear you felt that way! Personally, VS4 is my all day vape. I don't get any ashy flavor profile from it, but just as some folks love cilantro and some hate it, some love onions and some hate it, some will love VS4 and some will hate it!

    Although, I do think "horrible product" is a bit harsh.

    As is the way with life, I suppose!
    All good, Eric. As I said, taste is subjective....and, this is my own personal opinion. For being direct and either blunt, brutal, or "harsh" with that, I do apologize.

    Some vendors have that particular pepper-ash profile in their tobacco flavors. After tasting "clean" tobacco flavors (more resembling the bouquet of loose tobacco leaf rather than the taste) for so long, the "cig-alike" profiles of some tobaccos really turn me off.

    I don't know if using a different tobacco flavoring agent to achieve the same result would solve the problem or not. But, I'd be interested in being a "Lab Rat" for that experience!!!

    VS4 was such a great concept. And without that ash-flavor, it could have easily found its place in my rotation!!! Thanks again....
    Last edited by CascadianExotics; 06-10-2013 at 03:54 AM.

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    Ultra Member ECF Veteran dale1962's Avatar
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    I personally don't get that from any of VS tobacco's...I get clean friendly to equipment great tasting juice on all of his tobacco's I've tried.Don't here much about VS on forums but man Eric's got some killer juice,and if u like coffee capp flavor u got to try Sumatra.Alright Eric expect at least one free sample on next order
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    Forum Supplier ECF Veteran eric's Avatar
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    I wish I knew how to produce more VS discussion on the forums, but I really just don't know how. Maybe some ECF pros can give some pointers to this forum novice.

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    Butting my way in here. I wish I could have caught it from your drain. I savor every drop and break it out for special occasions. Wish I could afford it as my all day vape. Or Dover which I make a kiss poor clone of. Interesting to read your perspective. I hate ash vapes. Lick me an ashtray, no thanks. Oh and your honesty was brutal, but kudos for speaking your mind. Lalala, now about that Dover stock! Hmmm? Happy Fathers day! Ps, we talk about VS when we can, really we do. Dover stock might motivate us more. Just kidding around. Hugs

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    VERY new to the scene so forgive it this is a bit obvious. But from all the reading I have been doing the 'tobacco' flavors seem to excel with a little steeping time.
    Could this be a factor in this reaction?

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    Quote Originally Posted by Jack Pappas View Post
    VERY new to the scene so forgive it this is a bit obvious. But from all the reading I have been doing the 'tobacco' flavors seem to excel with a little steeping time.
    Could this be a factor in this reaction?
    VS tobaccos are essentially pre-steeped, so this was just a case of a customer wanting something different (but there is no ash for me to speak of at ALL!). I have tried more tobacco vapes than a little bit, and I keep some VS in my stash. They work if you are familiar with what else is available from other vendors. I think so much of vaping has to do with understanding.
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    Robin!

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    PV Master ECF Veteran Heden Aklowd's Avatar
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    I got the VS4 as one of my two samples & while I've only tried 3 other tobaccos VS4 is the one I like the best.
    The other one I got was Sumatra and I wish my morning coffee tasted as good as the Sumatra does.
    I vaped them the day they showed up in my mailbox because they smelled so good I couldn't wait.

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