Vapor4Life SMILIN Warrantee-Best anywhere-Please Give us Your Opinions

[DiMeZ]

Indeed great customer service! Had some issues with a few carts and mentioned it in the comments in my next order and Steve replace carts free of charge! Always smilin when dealing with V4L!

[Runkmud]

Fantastic customer service! Can't rate the warranty as everything came perfect, but it sounds like a great policy hehe

[OC513]

The best customer service I have ever dealt with in my life........it doesn't get any better. All this while helping save us all from those nasty analogs. Mission accomplished for me..........6 weeks without a single analog

[Flowersoul]

Let me echo everyone above by saying that Steve goes out of his way to make us smile.....and, that, he does.

[kc0cmp]

Originally Posted by SMILIN

I just wanted to let our customers know of the way, we like to handle warrantee issues.

If you have a problem, let us know ASAP, we believe our customers, and at this time, do NOT require you to ship these items back for inspection. We prefer you to add your comments in section, upon checkout if purchases, and we will ship you brand new replacements, for your enjoyment.

Most of our products are handmade, thus, have a small percentage of less than perfect. We strive, for perfection, and desire our customers to have the best.
We work tirelessly to provide you, with the respect you deserve, and will treat you, the exact way, we would want to be treated, if we where in your position.

I do not put an exact timeline for warrantee, as long as you seem honest, and treat us the way you want to be treated yourself.

Vapor4Life is on a mission to help folks Vape, and not Smoke.

Plain, and simple.

Please let us know your thoughts, on our new Warrantee policy

In the meantime, Thank You for your support.

Vape-On

Steve

I'd call it the best warrantee in the industry, because to the best of my knowledge, it is.

[wallawally]

wow i fully agree v4l has the best costumer service/ warrantee i have ever heard of! i was having a problem with my passthrough and chatting about it with some people in the forum and in pops dohsma and smilin saying they will send a new one on the next order! wow i never even asked! not many companies have done that for me and i now know my go to supplier!

thanks smilin and dohsma!

[FisherPal]

Can't make any comments on warranties because ... I haven't had any issues! Everything works as it should ... well except my USB passthru and that isn't because of the passthru, it's because of my laptop! Have to admit that I was wondering what all the hoopla was about the passthru until I bought a USB car charger and plugged it into that to vape in the car. THEN I knew what the raves were about! With the proper power source, it is awesome!! Don't know why my laptop can't seem to provide the juice required as it is always plugged in but think it is probably because it is old and on it's last legs. MUST remember to back everything up tomorrow ...
Anyway, it is comforting to know from the comments from people who have had some problems that they are always taken care of with no questions asked. Steve and the V4L crew are absolutely top notch!!

[PLSChows]

Originally Posted by kc0cmp

I'd call it the best warrantee in the industry, because to the best of my knowledge, it is.

This says it all. Smilin Steve is DA BOMB...along with the Vapor King. Put the two together and it just doesn't get any better

I've had issues with some batteries and carts in the past, just a few....didn't even know what the "warrantee" was...guess it didn't matter. Steve just takes care of anything I've had a problem with...and he does this with a . I'm not sure how as he's dealing with everything else under the sun too (FDA, customs, the factory)

Can't speak more highly of him and his product ! ! !

Thanx Steve

[kolohe]

A person who stands completely behind their word and product in this day and age is truly refreshing and increasingly rare.

V4L's unyielding support of its customers has a potential impact far beyond happy customers, or good/smart biz practice - we all know how intimidating and off putting this e-cig thing can be for curious noobs. One bad experience with a junk product or less than honest vendor can send a potential convert running for their cancer sticks and can literally take years off their lives. In short, by supporting and encouraging his customers, Steve is straight-up saving lives by being an honest and generous business person. Way to keep it pono, Steve! A hui hou! Rob

[Runkmud]

Originally Posted by kolohe

A person who stands completely behind their word and product in this day and age is truly refreshing and increasingly rare.

V4L's unyielding support of its customers has a potential impact far beyond happy customers, or good/smart biz practice - we all know how intimidating and off putting this e-cig thing can be for curious noobs. One bad experience with a junk product or less than honest vendor can send a potential convert running for their cancer sticks and can literally take years off their lives. In short, by supporting and encouraging his customers, Steve is straight-up saving lives by being an honest and generous business person. Way to keep it pono, Steve! A hui hou! Rob

This. So well said, I couldn't even try to say it better, well done Kolohe, and even more so, well done Steve.