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Old 05-07-2009, 02:37 AM   #11
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Originally Posted by Lika View Post
Hi Chris. Congrats on the new biz

Just wanted to let you know I"m also having probs with your site. Page load error - can't connect to the server. Using the latest firefox browser. Also tried the most recent IE and still no go. Just a heads up
Lika, thank you too! I'm on the phone with them now.

If I have to be up all night getting this resolved it will be done!

Now, back to those internet guru types, they ask so many questions

Chris
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Old 05-07-2009, 02:39 AM   #12
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okay...seems IE works when used directly...but not through AOL browser
Thanks note taken. We will need to get this worked out, I will update back here for sure.

Thanks again all for your help!
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Old 05-07-2009, 02:42 AM   #13
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Chris: I have been trying all week to look through the website.... right now my Paypal account is diminished but will be ordering soon; hows your stock with the recent customs problems?....do you accept any other payment method ... credit cards?, etc...thanks again...good luck
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Old 05-07-2009, 02:42 AM   #14
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Lika, thank you too! I'm on the phone with them now.

If I have to be up all night getting this resolved it will be done!

Now, back to those internet guru types, they ask so many questions

Chris
lol, yes they do

Btw, it's not an AOL issues for me as I don't use it. Good luck with everything and I'm the IT guys will get it worked out quickly. If everything is new it could just be a DNS propagation issue and resolve itself shortly.
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Old 05-07-2009, 02:47 AM   #15
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Chris: I have been trying all week to look through the website.... right now my Paypal account is diminished but will be ordering soon; hows your stock with the recent customs problems?....do you accept any other payment method ... credit cards?, etc...thanks again...good luck

Hi Nick, sorry about the issues with the site. I'm glad to finally get a forum up because I really have had no way to hear about this until now. Sales have been good so this is a huge help to know there are people out there not able to see the site.

We have a merchant account and accept all major credit cards, so no paypal is needed.

We are fully stocked except for the Vanilla carts, just sold out today (note to self: order extra vanilla carts, they are definitely a favorite).

No customs problems to date (knocks on wood)

Chris

Edit: we can also take CC's over the phone. if you call between 7-5 PST you will probably get me. If you have to leave a vmail if i'm away, just tell me a good time to call

(i'm up late)

Last edited by cvapure; 05-07-2009 at 02:52 AM.
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Old 05-07-2009, 02:51 AM   #16
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lol, yes they do

Btw, it's not an AOL issues for me as I don't use it. Good luck with everything and I'm the IT guys will get it worked out quickly. If everything is new it could just be a DNS propagation issue and resolve itself shortly.

Much appreciated. I was thinking it was a cache issue, because sometimes when I go to the site the flash piece didn't load, but this info is very helpful.

I just upgraded to the latest firefox too, so those IT guys will be working late tonight!

Chris

Last edited by cvapure; 05-07-2009 at 02:57 AM.
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Old 05-07-2009, 03:08 AM   #17
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Chris: just placed an order...hope to do more business soon...thanks again
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Old 05-07-2009, 03:10 AM   #18
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Chris: just placed an order...hope to do more business soon...thanks again

Nick, just received it. Will get it put together and fully tested tonight. Also, I see what you did there

I'm including a wall charger anyway

Chris
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Old 05-07-2009, 03:14 AM   #19
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thank you Chris for the bonus.......it is appreciated
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Old 05-07-2009, 05:45 AM   #20
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Much appreciated. I was thinking it was a cache issue, because sometimes when I go to the site the flash piece didn't load, but this info is very helpful.

I just upgraded to the latest firefox too, so those IT guys will be working late tonight!

Chris
So it turns out we will be completely upgrading the servers by the end of next week. The issue may be sporadic until then, but should work the majority of the time. I'm told all the recent traffic is "too much".

I say good! It's not the worst problem to have I guess. (then I thank the nice IT people)

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