Please select carefully which contact form to use: Messages sent to the wrong department may be deleted or responses delayed.
The ECF Forum Manager deals with registration issues, membership inquiries, members’ accounts, username changes and general matters relating to the running of the forum.
If you wish to contact the forum manager, please open a ticket via our support system.
If you wish to speak to us about any topic relating to electronic cigarettes for media purposes, please contact us here
Please use this form if you have any Events you wish to have added to the Calender and the Events and Fundraising forum.
If you have any inquiries relating to ECF classifieds system, please contact the classifieds manager.
Please note: the Classifieds is the section of the forum where members buy/sell/trade their personal ecig items (not commercial). If the question you wish to ask doesn’t concern the Classifieds, please see the list of contacts to the right of the page and select the appropriate staff member to contact.
If you have any ideas for new articles or corrections for existing ones, please don’t hesitate to contact the InfoZone Manager.
No links are allowed to unregistered review sites or blogs. You can register your site by contacting the Reviewers Manager.
Please contact the complaints officer if you have serious and unresolved non-delivery or similar complaints with any of our registered suppliers.
All suppliers who wish to engage with the community at ECF must be registered with us and follow our rules. Please use this form to contact the Suppliers Manager, who deals with all issues relating to registered suppliers.
Registered Suppliers only may advertise on ECF. Please contact our Advertising Manager if you are interested in advertising on ECF.
For all queries relating to accounts held with ECF, please contact our Accounts Manager.
Please contact the Site Manager for issues relating to website feedback, for applications to the medics private forum, for new advertising channels and affiliates, website feedback and other inquiries.
You may contact the Livechat manager via this form.