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I want to talk about one of my local shops. Sin City Vapor. It was my very first shop, i got my starter there. Now as far as pricing is concerned i thought they were very fair. I spent $70 for a double eGo 900mah kit with 4 CE4s and a free bottle of juice. Ive already spoken about the starter kit in pieces. And as far as the juice is concerned ill have a few reviews later. Their juice is typical they have some good some bad. When i do i review of a place itself its either a really good thing or a really bad thing. In this case the latter. Their customer service is by far horrible. I dont like talking smack but they were so horrible that i was angered. I started with them and if i hadnt done massive amounts of research before buying my kit i would have been screwed. I told the guy hey i smoke 2 packs a day, marlboro red 100s, based on what ive researched i want my flavors in 24mg. The associate told me no! He tells me we dont allow our new customers to buy 24mg with a starter kit and "trust me you dont want 24mg anyways". He then followed up by telling me to take home 18mg and try it if i dont like it i can bring it back tomorrow and switch it out for 24mg. so i thought ok i guess i can do this. So i take it home, I'm unsatisfied. I take it back. The guy whos in there isnt the same guy. The first guy isnt there. So i go to this unfamiliar guy and tell him what the other guy said and ask to be switched out. He LITERALLY scoffs and me, sighs, and grabs my bottles out of my hand. before he could leave i quickly ask him hey a friend of mine told me if i wanted more vapor to raise myself to 70% VG can i do that? He tells me...."NO absolutely not, you can ask for that when you buy another .......ing bottle." Now first of all what a horrible representation of our community. Some new time vapors would be horrified by this experience and stray away from vaping. Luckily i have friends that are vapers and know better. Second off a simple no we cant do that because we'd lose money would have been ok, maybe not the greatest business policy, but at least it would have been respectful. I dont recommend them whatsoever and I'm sure anyone in the Las Vegas area who vapes will find out if they go in there. Furthermore ive been told(this is hearsay i can neither confirm or deny this as fact due to no factual proof) that they dilute thier juice with Rubbing Alcohol. I dont know if this is true. If you are a vendor with or without a B & M, Please please treat new vapers with kid gloves. Somethin you say or do can seriously decrease the population of our community.