Order status please

[SignalFlow]

My order number is 36688. This is the 7th day and nothing has shipped. I've sent 1 email to correct my zip code and 2 emails concerning status and yet to get emails back. It looks like you guys are extremely busy or there is a lack of customer service. I looked forward to your juices but its now 7 days and nothing has shipped? Come on

 

[HarmonyPB]

According to the website orders 36632-36747 were created and should be shipped today (8/8). I received an "Awaiting shipment" notification on order#36833 yesterday. Fwiw there were 7 days between me placing the order and receiving the notification. I don't really expect it to be shipped for a couple days (judging by what others have been saying, it takes a few days). Ms T does seem to stay pretty busy though.

Best of luck to you!

 

[SignalFlow]

According to the website orders 36632-36747 were created and should be shipped today (8/8). I received an "Awaiting shipment" notification on order#36833 yesterday. Fwiw there were 7 days between me placing the order and receiving the notification. I don't really expect it to be shipped for a couple days (judging by what others have been saying, it takes a few days). Ms T does seem to stay pretty busy though.

Best of luck to you!

thanks buddy

 

[SignalFlow]

Shipped today

 

[HarmonyPB]

Woohoo! Glad to hear it!

 

[RedhatPat]

My best advice when dealing with vendors like these is to order big next time! It's only frustrating at first, then when you have a steady supply of your favorite flavor(s) then it's all gravvy brother. Take it from me, a former Bobaholic.

Deep down I hope you enjoy your order as much as I enjoy 30MG Nic Banana Fosters Coffee (without cream), SignalFlow!


RHP

 

[Dooter]

Anyone know where she is at on orders? Site hasn't been updated since 8/16. Placed order #37210 on 8/10, it's still currently "awaiting fulfillment"

 

[Phoenix-AU]

Anyone know where she is at on orders? Site hasn't been updated since 8/16. Placed order #37210 on 8/10, it's still currently "awaiting fulfillment"

yep same here.

I sent a message too with NO response!

So much for customer service!

 

[Dooter]

Yeah, in all fairness I knew there would be a wait when I placed my order, but we're on the outside of the "3-6 business days" for processing time, and I'm getting antsy.

I do hope the product knocks my socks off, otherwise I really can't imagine waiting like this again, lol

 

[HarmonyPB]

Anyone know where she is at on orders? Site hasn't been updated since 8/16. Placed order #37210 on 8/10, it's still currently "awaiting fulfillment"

Fwiw, I placed an order on 7/31 (after business hours)
Changed to awaiting shipment on 8/7
Shipped on 8/13

 

[bully mom]

I placed my order on Aug 7th, number 37105 I'm still awaiting shipment and have been since Aug 15th I believe.

My credit card was charged on Aug 8th.

Last I heard I thought Ms T has employed a mixer to help her and I was hoping the total order time would get a bit quicker.

I do know that when my order arrives it will be great but I would appreciate a realistic wait time posted on the home page. That goes a long way in keeping frustration levels down in my opinion.

 

[White Cocoa]

yep same here.

I sent a message too with NO response!

So much for customer service!

My order is 37049, placed 8/6/13. The site says orders 36954-37085 were created and shipped 8/16/13, but I've yet to receive and it's still showing "awaiting shipment" in my account

 

[White Cocoa]

I also sent an email to her yesterday and yet to hear a response. My first order with her, and I'm dangerously low on juice. Thought it was only a 3-6 business day wait...

 

[Dooter]

I hope she's okay.

This is my first time ordering, and I don't know if this sort of thing is normal for her?

 

[chainvapor]

I just want to know what the hell takes soooo long to ship!! My order #37194 was changed to "awaiting shipment" on the 15th. It is now the 20th. Are they only going to the Post Office once a week now or what?? I love Tammy and her delicious juice, but I am extremely tired of the lack of communication! If there is a problem, say it. If your post office is really far away so you are only shipping 1 day of the week, fine, JUST SAY SO! This waiting with no info is what is pissing me off! Waiting is ok if I know what the hell I am waiting for!!

Ok, Sorry everyone. Rant over.

CV

P.S. Sorry all, I am going on vacation starting Thursday and won't be back until Monday. So I was hoping to get my juices before I left. Guess that is not happening. Good thing I have plenty of Mad Murdock's Radiator Pluid to keep me going!!

 

[White Cocoa]

I really hope to get my juice by the end of the week to or I don't know what I will do. There are no ejuice vendors in my state and don't have the $ to buy elsewhere. I just don't understand why the site says my order was created and shipped last Friday and no tracking or package. Nothing...No email response. Getting concerned here...

 

[bully mom]

I just want to know what the hell takes soooo long to ship!! My order #37194 was changed to "awaiting shipment" on the 15th. It is now the 20th. Are they only going to the Post Office once a week now or what?? I love Tammy and her delicious juice, but I am extremely tired of the lack of communication! If there is a problem, say it. If your post office is really far away so you are only shipping 1 day of the week, fine, JUST SAY SO! This waiting with no info is what is pissing me off! Waiting is ok if I know what the hell I am waiting for!!

??

Ok, Sorry everyone. Rant over.

CV

P.S. Sorry all, I am going on vacation starting Thursday and won't be back until Monday. So I was hoping to get my juices before I left. Guess that is not happening. Good thing I have plenty of Mad Murdock's Radiator Pluid to keep me going!!

No apologies necessary buddy. I agree completely. A little communication goes a loooooong way but to not answer emails and inquires from customers is really not acceptable. I just learned yesterday that Brandon is no longer with Ms T, so that might explain why no explanations have been offered. I feel so bad for anyone who has spent their budget on juice and has no resources to go elsewhere. I'd hate to see someone go back to the "dark side". I feel bad for them.

I also don't understand why orders are being labeled as shipped and that clearly doesn't seem to be the case. What's going on here??

 

[White Cocoa]

Wednesday, order #37049 is still "awaiting shipment" despite her site stating it was created and shipped 8/16/13, mail has ran and nothing (was hoping the "awaiting shipment" was incorrect and just wasn't updated) No email replies to explain what might be going on. I do not have juice to last me past this weekend, this is not good

 

[White Cocoa]

Order #37049 just minutes ago was updated to "shipped" fx'ed I receive this Saturday...

 

[chainvapor]

I just want to know what the hell takes soooo long to ship!! My order #37194 was changed to "awaiting shipment" on the 15th. It is now the 20th. Are they only going to the Post Office once a week now or what?? I love Tammy and her delicious juice, but I am extremely tired of the lack of communication! If there is a problem, say it. If your post office is really far away so you are only shipping 1 day of the week, fine, JUST SAY SO! This waiting with no info is what is pissing me off! Waiting is ok if I know what the hell I am waiting for!!

Ok, Sorry everyone. Rant over.

CV

P.S. Sorry all, I am going on vacation starting Thursday and won't be back until Monday. So I was hoping to get my juices before I left. Guess that is not happening. Good thing I have plenty of Mad Murdock's Radiator Pluid to keep me going!!

Well, my shipment shipped today. Too bad I won't be back to get it until Monday. Oh Well. At least it shipped out.

CV