Ill give a quick rundown on my experience.
Order placed on wed, and 2 business days go by with no confirmation or tracking number. I emailed, and was told they are behind due to moving and ac issues, and they will work through the weekend to mail orders.
A week later I email again saying- "Its been over a week, patience is running thin."..no reponse.
2 days later I email, saying " Time to cancel order"....next day I contact paypal to get money back.
THAT DAY, 2 hours later...heres what I get-
" Hey Guess what. Your order is on its way as you were sent a tracking number. But not only that-there is only 6 main flavor companies in the states and I own 3. I talk every week to the other three.
Sure I was late and you are being a major jerk. Our product is the best and I do not need your insults. Nor does any other flavor company.
Pearl"
I respond saying it just business, and I was patient, but I expect results. She comes back...
"I made it clear we had to move due to unexpected AC issues. A little obvious why no e-mail was responded too. It made zero difference to you-so you insulted me in my e-mail and in the Pay Pal environment. I really am not mad about the very small dollar amount associated with your insults.
I am sure your company runs into issues-glad for you if it is always perfect. You named the only company I do not own or talk too and they suck actually-beyond price. They have been diluting their flavor stock major to keep up with the
vape market and the
vape people dropping $1K a week know it. That is why I pick up their heavy hitters. They need quality not diluted crap and begged me up front to never dilute as it was an issue over time they all noted. And I am very lucky no large order waiting got testy-but it is only because our stuff is great, and probably because they are repeat. So, Glad Lorann can rush diluted crap to you. You of all people deserve it!
Also, you have e-mails into my other companies and you can bet they will go to the recycle bin. I rarely run into insulting people and if I do - it sure is not the vape market. You were a first.
Pearl"
I never mentioned e cigs...but call me crazy, these emails were just plain nuts....Time for
reviews...