Cannot complete an order on site

[ENAUD]

Having problems checking out with an order for some parts...seems to be a Payment processing error that keeps recurring...

Error: 3-1-103-P---This transaction cannot be accepted.
Error: Failure in Processing the Payment (ps_authorize)
What's up? @Eric Parlin

 

[Eric Parlin]

Having problems checking out with an order for some parts...seems to be a Payment processing error that keeps recurring...

Error: 3-1-103-P---This transaction cannot be accepted.
Error: Failure in Processing the Payment (ps_authorize)
What's up? @Eric Parlin

Thanks for the head's up. I'll get our IT folks on it asap. In the meantime, we are here and I can process your order via email or phone call. Just shoot me a PM of what you're looking for. . .

 

[MsLoud]

Same thing with me today - sending you a PM @Eric Parlin

(also left a message on FB)

 

[MsLoud]

Got mine sorted! Thank you @Eric Parlin

 

[Eric Parlin]

Problem fixed. New website designers were testing payment and didn't realize old website payment also needed to be secure. Latest order just came through 5 minutes ago without a problem

 

[ENAUD]

Thanks for the heads up Eric