Supplier Negative Review
Name of retailer:
Elix Vapor
Date of your initial complaint to the supplier
Jul 28, 2015
Method used when initiating complaint with retailer
Website ticket system
Ticket number (if you were issued one)
General nature of complaint
Shipping
Briefly describe your problem or issue
Sent multiple inquiry requests to the company.
First, I contacted them to inquire about the delay in shipping. The company never emailed me back (junk folders checked, etc.). Product was shipped a few days later. Site claims that they ship orders "by 5 PM"
Second, I purchased a juice from them with a flavor shot. The juice I received was completely flavorless. Contacted them to see if this was normal. No response was received.
Third, I left a negative review on their site, regarding the juice and shipping time. The review was never approved; it seems like all of the reviews on their site, at least the ones I have seen, are positive.
First, I contacted them to inquire about the delay in shipping. The company never emailed me back (junk folders checked, etc.). Product was shipped a few days later. Site claims that they ship orders "by 5 PM"
Second, I purchased a juice from them with a flavor shot. The juice I received was completely flavorless. Contacted them to see if this was normal. No response was received.
Third, I left a negative review on their site, regarding the juice and shipping time. The review was never approved; it seems like all of the reviews on their site, at least the ones I have seen, are positive.
