Supplier Negative Review
Name of retailer:
M'FN Donut
Date of your initial complaint to the supplier
Aug 18, 2015
Method used when initiating complaint with retailer
Email
Ticket number (if you were issued one)
General nature of complaint
Shipping
Briefly describe your problem or issue
Order placed on 7/27, vendor's site advised that there was a 7-14 day processing time due to a large promotion. Contacted vendor on 8/18 to inquire about order status, customer service replied that it would ship by 8/21. On 8/20 a tracking number was emailed to me, but tracking never updated. Contacted vendor again on 8/25 and customer service promised shipment on 8/26. Still not shipped, and no response to my two most recent attempts to contact them.
