No they won't learn from this as the exact same communication issue happened with the dna 40. But that won't stop be from buying VS as I love their products even though their service sucksI got the same email, and I don't know about anyone else, but I appreciated it.
The only shame is that it works into a reaction from angry customers that would not had been as impatient had they posted something like this to begin with. Be honest, give us an update, we won't need to call or email because we now know what's going on, and more people will understand than you think. I hope this serves as a lesson to do up front next time they release a device, but in the meantime this update makes things right by me as long as it is just a couple weeks tops and not dragged beyond a reasonable timeframe.
Sent from my SAMSUNG-SGH-I747 using Tapatalk