Supplier Negative Review
Name of retailer:
EJuiceMafia
Date of your initial complaint to the supplier
Feb 18, 2016
Method used when initiating complaint with retailer
Email
Ticket number (if you were issued one)
n/a
General nature of complaint
Shipping
Briefly describe your problem or issue
Company name
EJuiceMafia.com
Date of order.
5 January 2016
Date of your initial complaint to the supplier.
18 January 2016
How did you contact the supplier
via email
Ticket number (if you were issued one)
no ticket number given
General nature of complaint
Since January 5, no changes to the shipping status via the package tracker
Briefly describe your problem or issue
January 5: I placed an order to EJUICEMAFIA.COM -- cool!
January 9: USPS tracking number was provided and the status of the package showed "Shipping Label Created" -- cool!
January 18: The status of the package still stated "Shipping Label Created" -- suspect!
January 18: Wrote an email to EJUICEMAFIA voicing my concerns about the status of the order remaining unchanged -- meh!
January 20: "^MJ" responds that my package will arrive by Friday, January 22 -- suspect!
January 22: No package -- boo!
February 1: asked about the status of my package and was told that there was an issue with their shipping software and that they will process my order again. -- No ETA, no tracking number
February 10: STILL NO PACKAGE.
EJuiceMafia.com
Date of order.
5 January 2016
Date of your initial complaint to the supplier.
18 January 2016
How did you contact the supplier
via email
Ticket number (if you were issued one)
no ticket number given
General nature of complaint
Since January 5, no changes to the shipping status via the package tracker
Briefly describe your problem or issue
January 5: I placed an order to EJUICEMAFIA.COM -- cool!
January 9: USPS tracking number was provided and the status of the package showed "Shipping Label Created" -- cool!
January 18: The status of the package still stated "Shipping Label Created" -- suspect!
January 18: Wrote an email to EJUICEMAFIA voicing my concerns about the status of the order remaining unchanged -- meh!
January 20: "^MJ" responds that my package will arrive by Friday, January 22 -- suspect!
January 22: No package -- boo!
February 1: asked about the status of my package and was told that there was an issue with their shipping software and that they will process my order again. -- No ETA, no tracking number
February 10: STILL NO PACKAGE.
