Sx mini G class backlight issue

[MYen0127]

Hi guys, i'm new here, any advice would be greatly appreciated. I recently bought a sx mini G class and the backlight with the SX MINI logo wont turn off no matter what, unless i remove the batteries. It will remain on even when I have turn the device off. The firmware is V6.6. Once again I would appreciate any advice given . Thank you in advance.

 

[BrotherBob]

Welcome and glad you joined.

I recently bought a sx mini G class

You best bet, if under warranty, is to contact YiHi.
Could try three avenues of inquiry:
Local Vape shop -----Might be simple.may need eyes on here.
Vendor who sold it ---see if they will repair or replace or advise.
Manufacturer contact ---see if they will repair or replace or advise.
SXmini G Class

 

[MYen0127]

BrotherBob, thank you for your advice. I'll try to downgrade and upgrade the firmware once again before contacting the vendor.

 

[classwife]

Moved this to Temperature Control from Simple Solutions.

Simple Solutions is to assist the Beginning Vaper with getting started.

 

[VapNMirrors]

Does it turn off when the screen is dimmed? (joystick up then down)