customer service

I placed an order on 4/1/19 and even paid for expedited shipping, yet as of 4/3/19 it is still processing. I could have gotten it from a smoke shop had I known I was going to have to wait this long. I have called and waited on hold for 20 minutes just to get a voicemail! I have emailed and...

Got an AIO on vacation, got back home 2000 miles away and now thing is heating up all over the place, I mean like too hot to touch heating up. It's only a month old, and I'm not a novice vaper. Been vaping since basically e-cigs came out. Know how to take them apart, put them together, build my...

I got a rx200 in December and I must say I was in love with that mod, blew everything else I owned out of the water, the temp control was spot on, vapor production was enhanced it was perfect. It had some flaws when I got it and updated it to version 1.07, would not charge with usb (not a big...

Yesterday I posted my experience about a recent order with Fasttech in General Vaping Discussions forum. The last I checked it had about 100 views and few replies from fellow vaper's. Today when I logged into the site, I cannot find the Thread, it is gone ....poof. The alert messages are...

I placed an order for an RDA and some batteries last Sunday from VaporDNA, and the order shipped out USPS Priority Mail around noon on Monday. They are located on the west coast, just 4 miles from the Pacific Ocean, and I live all the way across the country, just 5 miles from the Atlantic Ocean...

Has anyone had any luck contacting Joyetech's customer service? I have this atty from the eGo1 kit that leaks like crazy and I'd really like to see about getting it fixed and/or replaced. I've emailed them twice now with NO response! :mad:

So I ordered some Samsung 25r 18650s the other day off liionwholesale.com amazon store because they are located close to me and had the best price, of course the package ended up going from 7 miles away to 30 where it ended up showing as "departed origin facility" from Philadelphia for two days...

So late last night/early this AM (not quite sure when it was), I was going through and cleaning switches and parts of a few of my mods. Routine stuff that normally goes smoothly. Get to my KSS mod by Kryptonite and disassemble and clean the switch, and as I am putting it back together one of the...

I have been seeking the elusive natural tobacco taste for when I'm craving a real cigarette. I ordered several samples of Heather's NET's and included a note in my order explaining that I was seeking a replacement for my old Camel Lights. I asked if they could think of any other flavor I might...

Ordered some parts from them at the end of February,my payment was taken out of my bank account a week later,and it is still "processing". Have emailed them and even called "the shop" multiple times. Has anyone dealt with them before? Pretty cruddy customer service if you ask me.

Anyone here order from The Vapor company after VJ told us about their $1.99 juice? Beginning of January, I think. Have you gotten your order yet? It's been a while...<shudders> Flashbacks of painful wait times and crappy customer relations from Ms. T's Bakery! And plus, I'm anxious to try...

So Earlier this week my last STV Nova coil took a dump on me, and I was getting sick of it anyways. Through a recommendation from somebody here I ordered a Kanger Protank 2 and some replacement coils from sun vapers because they said it would ship to me quick since they're located in California...

I have amassed a variety of vapegear in the past year. Truth is I use a number of vendors. Bottom line is when I need to refer someone to an online OR central states B&M supplier, its VAPORCRAVE.vaporcrave.com They have a handful of B&M sites, but I know the inventory is carefully chosen for the...

:laugh:I won a gift certificate from Mrs T's on a Webcast 2 weeks ago and haven't heard anything. I understand they may not consider me a priority since it's a freebie. I was just wondering how long I can expect to wait for some communication. Doesn't seem like very good customer service and...

Outstanding Customer Service at MadVapers Just wanted to give a ‘SHOUT OUT’ to the ‘outstanding’ customer service I received at MadVapers last night. This was my first order at Madvapers and not only had I selected the wrong e-liquid in my order, but I had no idea what I even wanted. A...

Ok, I've been one of the vocal supporters of FastTech in the last few weeks. I've made 12 orders from them so far and the only issues I've had have been missing items and that was taken care of with no problems. Now, I get to see how well the warranty procedure is! Received 2 each Kamry eCabs...

:thumbs: Two Thumbs UP for Bloog! I have many good things to say about this company -- first and foremost, I want to congratulate them on raising the standards for customer service. They have SO much patience and no matter how stupid my noob question was, they didn't hesitate to answer or...

:thumbs: Two Thumbs UP for Bloog! I have many good things to say about this company -- first and foremost, I want to congratulate them on raising the standards for customer service. They have SO much patience and no matter how stupid my noob question was, they didn't hesitate to answer or...

:thumbs: Two Thumbs UP for Bloog! I have many good things to say about this company -- first and foremost, I want to congratulate them on raising the standards for customer service. They have SO much patience and no matter how stupid my noob question was, they didn't hesitate to answer or...

So I posted a bunch a juice reviews on Halo's site and it would appear that they don't let critical reviews be counted against their products. I rated two of their juices 2 stars because I didn't like them, but it appears as though Halo only lets positive reviews count their site. The favorable...