As somebody who runs a small biz, I have a lot of respect for great customer service. I will def be checking out their site to order from in the future.
I sent them a email yesterday and today i got an e mail back sayin they were sorry and they have sent me a replacement with tracking number, they said when i get it to send the other one back and they said they would include a envolope to send it back with so Problem solved. My freedomsmokes.com are pretty cool people.
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