Best online vape store for customer service

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sos2001

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Aug 7, 2014
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Most of the well known vendors are good as long as there is no problem. I've had 2 problems with defective parts for two tanks bought from Eciggity. Both times they shipped out a replacement part pronto. Never had to send back the entire tank and wait for it to get there and so forth. A great measure of customer service is when a problem arises and the vendors reaction to it. Eciggity is top notch in my book.
 

JCinFLA

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Oct 21, 2015
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Lots of vendors have provided excellent Customer Service, but these are my top 4 as far as consistently being top-notch in that area:

Desert Vapes - Hardware, coils, supplies, etc.
OneStopDIY Shop - Flavorings for DIY
Wizard Labs - Flavorings, Nic
Ecig - Hardware, coils, supplies, etc.
 

aliceisinwonderland

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Jun 26, 2013
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Northern CA
Most of the well known vendors are good as long as there is no problem. I've had 2 problems with defective parts for two tanks bought from Eciggity. Both times they shipped out a replacement part pronto. Never had to send back the entire tank and wait for it to get there and so forth. A great measure of customer service is when a problem arises and the vendors reaction to it. Eciggity is top notch in my book.
Thanks for all the links and the Eciggity vote sos2001!
 

aliceisinwonderland

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ECF Veteran
Jun 26, 2013
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Northern CA
Lots of vendors have provided excellent Customer Service, but these are my top 4 as far as consistently being top-notch in that area:

Desert Vapes - Hardware, coils, supplies, etc.
OneStopDIY Shop - Flavorings for DIY
Wizard Labs - Flavorings, Nic
Ecig - Hardware, coils, supplies, etc.
Thank you JCinFLA !
 

kitkitchan19316

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Haktuspit

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  • Feb 13, 2013
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    If the question is customer server my vote is My Vapor Store. If I need authentic, and exactly what I ordered quickly, with a possibility for return it's my go to. My first order they sent me the wrong tank, I sent an RMA. They told me to keep it and sent me the new one. Been my main supplier since (when I'm not pinching funds in a stockpile).

    Juice... I'm an HHV fan boy. Nothing but bias here, but they are great. Any custom order in the days that that was allowed. Recently called to find out what exactly % a flavor shot was and the guy took the time to find out from the mixologist about my particular flavor so he could give me a more accurate answer.
     

    aliceisinwonderland

    Senior Member
    ECF Veteran
    Jun 26, 2013
    134
    74
    Northern CA
    If the question is customer server my vote is My Vapor Store. If I need authentic, and exactly what I ordered quickly, with a possibility for return it's my go to. My first order they sent me the wrong tank, I sent an RMA. They told me to keep it and sent me the new one. Been my main supplier since (when I'm not pinching funds in a stockpile).
    Thanks Haktuspit! Read my new post and spread the word!!!!
    Juice... I'm an HHV fan boy. Nothing but bias here, but they are great. Any custom order in the days that that was allowed. Recently called to find out what exactly % a flavor shot was and the guy took the time to find out from the mixologist about my particular flavor so he could give me a more accurate answer.
     

    aliceisinwonderland

    Senior Member
    ECF Veteran
    Jun 26, 2013
    134
    74
    Northern CA
    • Deleted by retired1
    • Reason: Deleted at OPs request
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