Beware of Fasttech current situation before you place an order

Discussion in 'FastTech' started by unkletom, Nov 1, 2013.

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  1. unkletom

    unkletom Full Member

    Joined:
    Nov 8, 2012
    Location:
    NL
    I'd like to warn the good people here there's some huge problems at Fasttech. Customers aren't receiving their orders for 2 months. Tracking codes aren't working, when they are claimed to be shipped etc.

    Also apparently their management seems to think these problems will bring them in more customers as people post about it, like i'm doing right now. lmao.

    You might want to take a look in the Fasttech forums (not here) before you place a order.
     
  2. Firestorm

    Firestorm Ultra Member Verified Member ECF Veteran

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    Joined:
    Nov 25, 2012
    Location:
    Chicagoland
    FWIW, I've placed three orders to FT in the past six weeks. I've received two of my orders and my last one just left San Francisco.
     
  3. jkos

    jkos Senior Member ECF Veteran

    Joined:
    Dec 5, 2012
    Location:
    missouri
    On the FT website it says 15 day delay at HK POST for All NON U.S. orders.
     
  4. Ref Minor

    Ref Minor Ultra Member Verified Member ECF Veteran

    Joined:
    May 11, 2013
    Location:
    UK
    The current shipping issues have been discussed at length both on numerous threads in this sub forum and on the main thread. Some people who ordered in late Aug/Early Sept have not received their orders, whilst FT have not handled it or their forums very well the main issue is with HK Post.
     
  5. HazMatt

    HazMatt Super Member Verified Member ECF Veteran

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    Apr 12, 2013
    Location:
    Columbia, TN, USA
    Would you recommend using Singapore post instead of HK?
     
  6. Hustler

    Hustler Full Member Verified Member

    Joined:
    Aug 14, 2013
    Location:
    SE Arizona
    I placed an order with them on Oct 17th, it shows accepted by USPS in Hong Kong on Oct 31st. There has been no activity since.....
     
  7. szot

    szot Ultra Member ECF Veteran

    Joined:
    Mar 13, 2013
    Location:
    Port Charlotte Florida & Westfield Mass
    Singapore Post (SG Post) is not available as a shipping option now, but should be soon.. for HK Post or SG Post tracking use http://www.17track.net..HK Post has its problems now, as did SG Post....in September I made some orders using both SG Post and HK post that both arrived in mid October...18 days from date of order to my mailbox for both to Eastern USA...but Chines postal carriers have really cracked down now and are backlogged...some ppl are now using a new shipping option , Swiss Post, which is the best (fastest and most reliable) for people in the UK, since it makes a stop to Zurich before its final destination..

    Registered Airmail via Swiss Post +$1.00 (13 to 16 days in transit typical)

    Swiss Post currently is the most lenient shipper as far as delivering batteries...China Post and HK Post are very strict..and so was SG Post last month..
     
  8. HazMatt

    HazMatt Super Member Verified Member ECF Veteran

    Joined:
    Apr 12, 2013
    Location:
    Columbia, TN, USA
    Well crap. I was wanting to order some Liqua brand juices to try. (I know, not the best. But, darn good for the price.) I have tried the traditional tobacco and liked it.

    I was going to order a 30ml bottle of traditional and one 10ml bottle of several other flavors to try out. My last order from FT took forever to arive.
     
  9. szot

    szot Ultra Member ECF Veteran

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  10. SmoKnoMoCigZ

    SmoKnoMoCigZ Super Member Verified Member ECF Veteran

    Joined:
    Sep 10, 2013
    Location:
    constitution state
    i placed an order on oct 20 and it was shipped on the 24th. sat in china post till nov 3... nov 4th arrived in san fransisco. i will have it in a couple of days. i did not order any batteries because of delays they cause with shippers.
     
  11. izaidi

    izaidi Senior Member Verified Member ECF Veteran

    Joined:
    Mar 28, 2013
    Location:
    Toronto, Canada
    I purchased atomizers on September 26, 2013. It has been 27 business days. And 39 calendar days. Tracking indicates item is at a post office only an hour from my house for the past 7 business days. Fasttech is not doing anything about it. I hate fasttech.
     
  12. szot

    szot Ultra Member ECF Veteran

    Joined:
    Mar 13, 2013
    Location:
    Port Charlotte Florida & Westfield Mass
    no need to multi post the same thing in every thread..
     
  13. izaidi

    izaidi Senior Member Verified Member ECF Veteran

    Joined:
    Mar 28, 2013
    Location:
    Toronto, Canada
    Oh I need to. Different people following different threads. Not everyone loves to read every thread like you. But enjoy your time.
     
  14. Ref Minor

    Ref Minor Ultra Member Verified Member ECF Veteran

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    May 11, 2013
    Location:
    UK
    I suggest you take it up with your local post office.
     
  15. izaidi

    izaidi Senior Member Verified Member ECF Veteran

    Joined:
    Mar 28, 2013
    Location:
    Toronto, Canada
    yeah i did try. unfortunately, Canada Post isnt helping much. They said the initiator has to be the one who escalates it.
     
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