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Cannot complete an order on site

Discussion in 'Reos Mods' started by ENAUD, Sep 21, 2017.

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  1. ENAUD

    ENAUD living in a van, down by the river! Verified Member ECF Veteran

    Supporting member
    Having problems checking out with an order for some parts...seems to be a Payment processing error that keeps recurring...

    Error: 3-1-103-P---This transaction cannot be accepted.
    Error: Failure in Processing the Payment (ps_authorize)
    What's up? @Eric Parlin
     
  2. Eric Parlin

    Eric Parlin Forum Supplier

    Aug 1, 2017
    Thanks for the head's up. I'll get our IT folks on it asap. In the meantime, we are here and I can process your order via email or phone call. Just shoot me a PM of what you're looking for. . .
     
    • Like Like x 3
  3. MsLoud

    MsLoud Ultra Member Verified Member ECF Veteran

    Same thing with me today - sending you a PM @Eric Parlin

    (also left a message on FB)
     
  4. MsLoud

    MsLoud Ultra Member Verified Member ECF Veteran

    • Like Like x 1
  5. Eric Parlin

    Eric Parlin Forum Supplier

    Aug 1, 2017
    Problem fixed. New website designers were testing payment and didn't realize old website payment also needed to be secure. Latest order just came through 5 minutes ago without a problem
     
    • Like Like x 6
  6. ENAUD

    ENAUD living in a van, down by the river! Verified Member ECF Veteran

    Supporting member
    Thanks for the heads up Eric:thumb:
     
    • Like Like x 2

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