Crave Gourmet e-juice Defective or wrong product

[Big Thier]

Supplier Negative Review​

Name of retailer:

Crave Gourmet e-juice​

Date of your initial complaint to the supplier

Mar 26, 2015​

Method used when initiating complaint with retailer

Email​

Ticket number (if you were issued one)

4686​

General nature of complaint

Defective or wrong product​

Briefly describe your problem or issue

Just want to let you guys know I will never order from Crave Gourmet (they recently changed their name to Crave Essence) again. I ordered a 12MG bottle of e-liquid in early March, but the bottle I received contained no nicotine. I contacted them and they shipped another bottle for free, only to receive it and notice it was nicotine free as well. I contacted them again and they said they would fix the order, but it's been 2 months now and they stopped answering my emails. Beware of them.​

 

[Big Thier]

I received a third package from them today, around 3 months after I ordered. Everything is fine now, this bottle contains nicotine. Their e-liquids are natural and organic and the ones I tasted were great.