Company name
Crystal Clear vaping
Date of your initial complaint to the supplier.2 January 2015
How did you contact the supplierEmail
Ticket number (if you were issued one)CCV-35994
General nature of complaintOther
Briefly describe your problem or issueHistory: I've been very reluctant to make this complaint public because I've made several orders through CCV over the last couple years and they have always delivered on good product. I've only been ordering through them for my carto's and equipment since I fell in love with their resurrectors and felt my search was over.
Complaint: on 12/26/14 I made an order that's shown below along with my emails to them. Long story short, I had purchased two 3 box bundle of pre-punched resurrectors with my order and only received one 3 box bundle. I'm missing $21.95 of merchandise I paid for. Three e-mails and one voice message and not a single response from vendor. Again I didn't want to do this, but I've given them ample time to address the situation.
Complaint: on 12/26/14 I made an order that's shown below along with my emails to them. Long story short, I had purchased two 3 box bundle of pre-punched resurrectors with my order and only received one 3 box bundle. I'm missing $21.95 of merchandise I paid for. Three e-mails and one voice message and not a single response from vendor. Again I didn't want to do this, but I've given them ample time to address the situation.
Shipping Method UPGRADE TO PRIORITY SHIPPING + Package Insurance Tracking Number |
185-1.8 Bundle Item: 190 Vivi Nova Replacement Heads | $0.00 x 1 | $0.00 |
185-1.8 Bundle Item: 190 Vivi Nova Replacement Heads | $0.00 x 1 | $0.00 |
185-1.8 Bundle Item: 190 Vivi Nova Replacement Heads | $0.00 x 1 | $0.00 |
90-2 3.5mL SMOKED BLACK DELRIN DCT | $11.18 x 1 | $11.18 |
190 3 pack Mini Vivi Nova Head Deal (Mix-n-Match) Select Your Heads #1: 1.8 OHMS Select Your Heads #2: 1.8 OHMS Select Your Heads #3: 1.8 OHMS | $6.53 x 1 | $6.53 |
137-2 C.C.V EGO 2.5ml Mini Vivi Nova Tank Starter Kit | $51.60 x 1 | $51.60 |
212 Boge 6.0ml polished carto tank | $12.91 x 1 | $12.91 |
94 3 BOX BUNDLE DEAL 510 SMOKTECH 1.7 ohm XL S.S. TANK STYLE RESURRECTORS (Bottom plated and single punched for all the DCT tanks I sell) | $21.95 x 2 | $43.90 |
Subtotal: $126.12
Discount: $0.00
Shipping: $6.40
Sales Tax: $0.00
Total: $132.52
Discount: $0.00
Shipping: $6.40
Sales Tax: $0.00
Total: $132.52
Crystal Clear Vaping |
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