Escribe not connecting

[Hoopie]

Any Windows 10 experts that use Escribe? Having connecting problems.

Most of my dna mods are connecting to Escribe as always:

Lavabox DNA200
VT133
VT75
VT75 Nano
Therion BF
VT Inbox

mods that aren't connecting to Escribe:

Both of my SDNA75's
(they did before but since they were properly setup by the manufacturer via Daniel Batista I can't remember when the last time I connected them to Escribe)

a Therion BF that I recently acquired from a friend

and the VT75D that arrived today.

All connect to Windows by the alert tone and the VT75D displays "charging" on it's screen. Same USB port and cable that work fine with my other mods. I was using Escribe version 1.2 SP 5.2 and these mods weren't connecting, now using V2.0 SP5.2 for the VT75D, had hoped that would work.

I'm thinking that this must be some stupid Windows 10 issue, maybe a firewall setting? HELP!!!

 

[Eskie]

I use Win 10 and never had any connection problems. No clue why you'd be good with some but not other mods especially with the same cable working. I suppose you can try a different cable and usb port on your machine just for the sake of completeness. This might be one best handled by heading over to the Evolv forums and see what sort of feedback you might get.

 

[mackman]

Evolv forum
https://forum.evolvapor.com/forum

 

[Beamslider]

Using a USB cable that came with one of them? All USB cables are not the same. Some don't carry data well

 

[Hoopie]

Yes, I've posted at the evolv forum also. Submitted a ticket to Evolv too. I really believe it's a Windows 10 issue, especially since I have used Escibe with my SDNA75's in the past.

Yup, also tried different cables and USB ports.

 

[Eskie]

Win 10 is current on updates? What antivirus/firewall software are you using, if any other than the MS stuff?

 

[Hoopie]

Updated Windows 10, using MS Defender. Still no luck. COM ports 3 thru 8 (connecting) appear to be the same as 9 thru 12 (not connecting). So frustrating, Hcigar's theme really sux on my VT75D.

 

[ShowerHead]

You could try SP6 (could be newer also).
Try a couple of different cables.
Go to Device Manager on your computer and remove/uninstall the mods or the driver. Then reboot and plug the mod in again. That will install the driver for the mod again.

 

[Hoopie]

A couple months ago I got a gaming mouse. Uninstalled the software for it (which was near useless anyways) and woohoo!
Thank you all for your advice.

 

[Izan]

/RESOLVED!!

...sometimes ya gotta out think the box.

Cheers
I

 

[Eskie]

A couple months ago I got a gaming mouse. Uninstalled the software for it (which was near useless anyways) and woohoo!
Thank you all for your advice.

Mouse, mod, all the same, right?

Glad it all worked out.

 

[Hoopie]

Oddly there may have been another reason. Evolv had also suggested to right click on the shortcut and use "Run as Administrator". If I just click on the shortcut, same problem as before. But if I "Run as Administrator", it's fine. So it was a Windows 10 setting. Anyone know how I can give Escribe permission to make changes?

 

[Eskie]

Oddly there may have been another reason. Evolv had also suggested to right click on the shortcut and use "Run as Administrator". If I just click on the shortcut, same problem as before. But if I "Run as Administrator", it's fine. So it was a Windows 10 setting. Anyone know how I can give Escribe permission to make changes?

Control Panel/ user accounts/ change user account controls

 

[Hoopie]

Control Panel/ user accounts/ change user account controls

That doesn't work, my account already is Administrator, it's the only account on my pc.

Have I mentioned that I hate Windows 10?

 

[ShowerHead]

That doesn't work, my account already is Administrator, it's the only account on my pc.

Right click the EScribe icon on your desktop.
Choose Properties.
Click the Compatibility tab.
Check the box next to Run this program as an administrator.
Click Change setting for all users.
Click OK.

 

[Hoopie]

Right click the EScribe icon on your desktop.
Choose Properties.
Click the Compatibility tab.
Check the box next to Run this program as an administrator.
Click Change setting for all users.
Click OK.

View attachment 692117

Thanks.