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Fasttech - Customer service issue : fccwpe

Discussion in 'Reviews of Suppliers - Negative' started by fccwpe, Mar 18, 2014.

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  1. fccwpe

    fccwpe Senior Member Verified Member ECF Veteran

    Joined:
    May 29, 2013
    Location:
    Rosamond, CA
    Company nameDate of your initial complaint to the supplier.
    10 February 2014 ​
    How did you contact the supplier
    Website ticket system ​
    Ticket number (if you were issued one)
    Q0210MJGBT ​
    General nature of complaint
    Customer service ​
    Briefly describe your problem or issue
    Never received product ordered. USPS stated package was lost on 12FEB14.

    Vendor refuses to refund/resend and keeps telling me to contact USPS which I already did.

    Fasttech lost another customer. ​
     
  2. fccwpe

    fccwpe Senior Member Verified Member ECF Veteran

    Joined:
    May 29, 2013
    Location:
    Rosamond, CA
    Resolved:

    Items finally reshipped. Arrived week of 24MAR14.


    MODS, delete post if you wish.
     
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