I have to say that my experience with the Lavatube V2 from Volcano eCigs is less than stellar and it's a product that I can't recommend to anyone. This is a shame because I really want to like this PV. But this device seems to be extremely buggy.
I received my first LavaTube V2 the first week of February. Within 2 weeks of using the device, I started getting an 82 error message and the device would just shut off. At first I was able to get turn it back on after 5 clicks but after a while that didn't even work. It came to the point where I would have to take out the battery and reinsert it just to get the device to turn back on.
Frustrated I looked at Volcano’s branded forums for a possible solution. Forum moderator "Artist Boy" states that the code 82 error is an issue with the unit and it needs to be returned!.
I call customer service and explain to them my situation. They had no clue what the 82 error was but went ahead and sent me a replacement.
After sending back my first device; I did receive confirmation that my first device was defective.
I received my second device and within a couple of weeks the code 82 error with the random shut offs returned. It would be random in the beginning and then got progressively worse.
Frustrated, I called customer service again, explained to them my situation and they sent me a THIRD Lavatube V2! I received my third device this past Saturday and within 24 hours of using my third lavatube V2, the code 82 error has returned, and this device has shut down on me twice already. However, I did not have to take the battery out to turn the device back on but I’m afraid it’s just going to get worse.
Extremely frustrated, I search online. Again Artist Boy states that the code 82 error means there is an issue with the unit and it needs to be replaced. However, I've also read that it could possibly be related to the threads being dirty.
I looked at my second device and I will admit that the threads were pretty messy. However, I looked at my third device that I've had less than 24 hours and the threads are perfectly clean, yet it's still spitting out this code 82 error and just shutting off.
So what is the real issue here? Is it the dirty threads or a defective device? I can’t get a clear answer from Volcano and I find it hard to believe that they can send my out not one, not two, but three defective devices.
Note that all I use are Viva Nova's or an AGA-T+ genesis style atomizer. These thanks have performed perfectly on my eVic and my Lambo. Also I use AW IMR 18650 Flat-top batteries.
Needless to say, I really want to like this device but I'm so frustrated with the experience with the Lavatube V2 that I just want to return both devices that I have and get my money back.
I received my first LavaTube V2 the first week of February. Within 2 weeks of using the device, I started getting an 82 error message and the device would just shut off. At first I was able to get turn it back on after 5 clicks but after a while that didn't even work. It came to the point where I would have to take out the battery and reinsert it just to get the device to turn back on.
Frustrated I looked at Volcano’s branded forums for a possible solution. Forum moderator "Artist Boy" states that the code 82 error is an issue with the unit and it needs to be returned!.
I call customer service and explain to them my situation. They had no clue what the 82 error was but went ahead and sent me a replacement.
After sending back my first device; I did receive confirmation that my first device was defective.
I received my second device and within a couple of weeks the code 82 error with the random shut offs returned. It would be random in the beginning and then got progressively worse.
Frustrated, I called customer service again, explained to them my situation and they sent me a THIRD Lavatube V2! I received my third device this past Saturday and within 24 hours of using my third lavatube V2, the code 82 error has returned, and this device has shut down on me twice already. However, I did not have to take the battery out to turn the device back on but I’m afraid it’s just going to get worse.
Extremely frustrated, I search online. Again Artist Boy states that the code 82 error means there is an issue with the unit and it needs to be replaced. However, I've also read that it could possibly be related to the threads being dirty.
I looked at my second device and I will admit that the threads were pretty messy. However, I looked at my third device that I've had less than 24 hours and the threads are perfectly clean, yet it's still spitting out this code 82 error and just shutting off.
So what is the real issue here? Is it the dirty threads or a defective device? I can’t get a clear answer from Volcano and I find it hard to believe that they can send my out not one, not two, but three defective devices.
Note that all I use are Viva Nova's or an AGA-T+ genesis style atomizer. These thanks have performed perfectly on my eVic and my Lambo. Also I use AW IMR 18650 Flat-top batteries.
Needless to say, I really want to like this device but I'm so frustrated with the experience with the Lavatube V2 that I just want to return both devices that I have and get my money back.
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