Eric is fabulous!!! This is one OUTSTANDING vendor....everything is handled professionally, and in a timely manner. There is no limit to how long I could go on about this vendor as a model for how others should run a business. Sadly, the product does not reflect the same quality as the business ethic. Got a couple samples to start, and I'm happy I did. The VS4 sounded like a great idea. I'm quite the RY4 connoisseur, so I ordered a sample of that as well. When I loaded up the juice (VS4), it smelled sooooo good, I couldn't wait to vape it!!!! That smile on my face quickly diminished upon my first vape. The VS4 honestly tasted like a Werther's toffee freshly plucked from an ashtray!!!! In case anyone was wondering, I put a new wick and wrapped a new coil on a Genny for this experience, so I know the taste I was tasting was not from my equipment. It is beyond me why some vendors put this ash-flavor in their liquid, and subsequently ruin what could be a great Vaping experience. If I wanted that taste, I'd return to analogs, or vape Liquid Smoke!!!! Sadly, I tossed the whole kit & kaboodle down the drain, grateful I didn't pay any money for all of the few toots I had. I know taste is subjective, but this is my own personal opinion.... If anyone is listening, PLEASE improve your product, and remove that "cig-alike" flavor from your tobacco line. I'd love to support such a great business!!!! Thanks again for the samples, and excellent above-and-beyond service!!!