You have to press 5 times to turn your battery on, then hesitate a couple of seconds. Then press the same button, as you do, suck on you atomizer. You should get some vapor. If you don't,there could be a problem with your battery, or your atomizer might not be making a connection. What I would do is visit my local vape shop and ask for assistance. I have never been turned down at any vape shop when I asked for help. Those people that run those shops want you to vape and enjoy it. Even if you didn't buy your equipment from them, they will want you as a customer and if they steer you in the right direction, there is always a chance you will buy something from them. I have been in at least a dozen shops and never been turned down when I asked for advice.