iPad keeps logging it's self out?

[frizzy_tyger]

For some reason my iPad won't stay logged in. I can browse about 3-4 threads between having to log back in. It's lasting like 10mins tops. I have made sure the stay logged in box is checked. I've even unchecked it and checked it back. I am logging in from safari not the app. I don't have this issue on my phone (android) or computer.

Anyone else have this happen? Any ideas how to fix it?

 

[Robino1]

The only thing I can think of, make sure you aren't clearing cookies or the cache.

I'm not sure if Safari has an auto option. Mine isn't doing it but then, I haven't done the update it keeps reminding me of.

 

[retired1]

In this case, it's most likely a corrupted cookie. Clear your cache and cookies for ECF and then log in again. If the issue continues, let us know and we'll do further troubleshooting steps.

 

[frizzy_tyger]

Thanks, I don't have the iPad with me at the moment but tonight I'll clear the cache and check the settings.

 

[frizzy_tyger]

Resetting the cache did the trick. Thank you!