Is halo moving to Florida? Or have a warehouse out there?

[AngiBe]

I placed another order, over this past weekend. Yesterday, it finally got underway. The initial shipping point was Gainesville. Honestly, I had much faster service when getting product from NJ, when I first started ordering from them. Since the beginning, shipping times have been taking longer and longer. Didn't think it should take a full week to deliver from Gainesville to Clearwater. Oh well, I did just find out that we have two local shops that carry their liquid. I wonder if it would be more cost effective to get it locally.

Initial shipping from Gainesville??? Hmmmm, looks like they either added a warehouse or moved it. And not sure why USPS is like that...I get things quicker from further distances than something close like coming from Chicago. It's not Halo, it truly is USPS' screwed up system.

And if you buy juices from a local B&M, it may cost a bit more but there's also no shipping charge. But the big thing you miss out on are the points that can be used towards free stuff direct from Halo.

 

[gauged4go0d]

Yeah, I'm trying to weigh the cost of Halos compared to the locals. I think locally is a dollar more than purchasing from Halo after shipping. So if it's 24 from Halo, it's 25 from the locals.

 

[FallenRawToast]

My Order which I placed this weekend during the sale, is also showing as coming from;

GAINESVILLE, FL 32653


Honestly, I dont like this sort of change, without some sort of notice from Halo. Because it means there is a change, and what sort of change, a change in production? New people, means lots more chances for error in product manufacture.

Until Cinder or Johnny, swing by and tell us something, I might not be ordering from them, for a very long while. Till their new location has all the kinks ironed out, especially production.

 

[AngiBe]

My Order which I placed this weekend during the sale, is also showing as coming from;

GAINESVILLE, FL 32653


Honestly, I dont like this sort of change, without some sort of notice from Halo. Because it means there is a change, and what sort of change, a change in production? New people, means lots more chances for error in product manufacture.

Until Cinder or Johnny, swing by and tell us something, I might not be ordering from them, for a very long while. Till their new location has all the kinks ironed out, especially production.

Did your order come to you wrong or super late?

 

[gauged4go0d]

I'm actually leaning towards getting my liquids locally at a cheaper rate and moving away from Halo. Don't get me wrong, I have no complaints about any of their product. I just know there are decent cheaper alternatives out there. I use my triton kit day in and day out, and expect it to last quite a while. But I also use a mech mod which I am beginning to use more and more.

 

[FallenRawToast]

Did your order come to you wrong or super late?

It has yet to arrive.

My statement is based on the fact that it is possible they may now be running 2 different labs.

 

[listerr]

My order over the weekend also shipped from Gainesville. I hadn't thought about a change in production. I wonder when it began because I have noticed a decline in triton tank quality recently. If this is the reason, I will be very disappointed.

 

[FallenRawToast]

Oh I am pretty sure that the gear is made in China, by some subcontractor. I wouldnt be surrpised if it was one of the big ego style pen companies... making it special for Halo.

But the juice is made in the good old U.S. of A. Change in production locations... can me all sorts of "growing pains", and I have noticed in the last 6 weeks or so, an increase in juice related issues and complaints, here and other places. I havent ordered any juice since the 4th of July...but that came from the NJ location.

 

[machinestatic]

Site hasn't been updated: "Packages shipped domestically via USPS First Class mail are typically delivered in 2-10 days depending on the distance from our distribution center in New Jersey."

I know this is not a big deal, but it rubs me the wrong way that this change isn't conveyed to customers. When I was placing lots and lots of Halo orders a huge factor for me was the shipping distance from NJ to my location in MA.

 

[machinestatic]

Bingo: E-cig manufacturer buys former Ball plant - The Gainesville Sun

 

[AngiBe]

Bingo: E-cig manufacturer buys former Ball plant - The Gainesville Sun

You're good, real good. Kudos for the research. I don't blame Halo if they move the entire business. With the taxes NJ is trying to impose or have already on ecig sales, it would be very hard for Halo to be competitive. NJ will get screwed on a profitable, tax paying company. Adios NJ

 

[gauged4go0d]

All's I knows is... When I was getting shipment from Nj, I would typically get product in three business days. Now that it's coming from Gainesville ( I live 3 hours away), it takes five business days. Just doesn't make sense.

 

[DaveOno]

You are comparing a seasoned warehouse/fulfillment operation in Jersey, as opposed to a newly formed facility in Florida.

Remember also, this was a 3 day Labor weekend. And it is the busiest time for Halo, during a big sale.

If you order something next Tuesday morning, odd are you'd get it by Friday.

 

[gauged4go0d]

I used to work for UPS, this is unacceptable... Lol. No, really, three days max, to have a package delivered, just a few hours away is all it should take. He'll, I would drive there if I could... If they cut me slack on shipping. I can't let the holiday be an excuse, it was the same, both weeks before.

 

[FallenRawToast]

I am not concerned about the shipping or pacakging. What I am concerned about is the possible new mixology staff. The new filling equipment, etc etc.

Are there now 2 manufacturing plants??? If so, is it the sort of thing where I find the juice from NJ better than the juice from FL?

Seriously, until I see official word from Cinder or Johnny, on what moved and how. I am not ordering anymore, especially cause my latest order which got here today. Has all sorts of funky fill levels. in the bottles.

 

[absoluttalent]

i sent a pm to Cinder with a link to this thread, hoping we could get some light shined in our direction
I am not sure which order I placed that came from FL, but I was looking at some of my triton tanks and am noticing some differences in manufactering (some of the threads arent as far down as others, inside of bottom is more of a matte gray instead of completely shiny nickel).

 

[DaveOno]

I'm fairly sure the hardware is imported from the Far East. But all the juices are made in the USA.

But I do share Fallen's concerns. I'm sure quality control is a high priority, but let's see if Florida can attain it.

At the least, most of the countries shipments from Halo won't be going through Kearny.

Kearny!*$&^%&*$^

 

[AngiBe]

You are comparing a seasoned warehouse/fulfillment operation in Jersey, as opposed to a newly formed facility in Florida.

Remember also, this was a 3 day Labor weekend. And it is the busiest time for Halo, during a big sale.

If you order something next Tuesday morning, odd are you'd get it by Friday.

Spoken from our man of wisdom! So right you are! Didn't even remember the 3 day weekend AND sale! Yes, Halo was busy plus the move to the new place

 

[gauged4go0d]

Placed an order before 9:30 am, this morning. Let's see what happens. Stay tuned!

 

[430Cruz]

My last order arrived in 3 days from Gainesville to Philly. It was a mix of hardware and liquid all of which was packaged the same way NJ had packaged in the past.
The Tribeca seems to be the same as last batch from NJ and filled properly, no difference that i can taste.
Cool Mist is a new flavor for me, tastes fine and filled correctly.
Malibu & Menthol Ice (regular monthly orders) unopened at this time so no taste comparison yet but filled correctly.
Triton 1300 battery and Triton tank are good, no QC issues.

The only thing that is "off" to me is my small bottle of Cafe Mocha. Going to let it steep and breath a while as it has a rather unusual taste at the moment. Very perfume like and reminds me of Midnight Apple instead of Cafe Mocha.

Sorry about your shipping dilema in FL.