5. Valentines day is one of the biggest shipping holidays of the year
lol really?
5. Valentines day is one of the biggest shipping holidays of the year
@Rocketman, I once walked 2 miles to my rural po through 4 feet of snow to see if my package was there, (and it wasn't )then walked 2 miles back and remembered it was Sunday...
Uphill both ways?
I would have found an all night bar and waited right there until Monday morning
Or just setup a pup tent - as long as you bring along a cooler (on wheels) and matches for the fire (cold outside right now) you would be set.
WOW! I missed a lot here. Let me try to respond to what I've seen.
1. Your package was shipped Monday, the next business day. Would you rather us update your order on Sunday when it can't ship until Monday anyways?
2. We were swamped with the sale we were running, but we have enough employees to handle it, just takes a little extra sweat. Not a one man operation, it started that way, but it hasn't been that way for many years now.
3. We didn't receive an email from you. I personally get all of the customer service emails sent directly to my inbox and I just checked and there was nothing from you, nor was there an order message for us to respond to. Unless you sent it directly to someone else's email address I don't know where it could have went. I have been receiving customer service notifications from others without any issues so I know the website is working properly.
4. The others are right you can't trust USPS tracking all of the time. Case in point, your order tracking info:
XXXXXXXXXXXXXXXXXX8836
Priority Mail®
Processed through USPS Sort Facility
February 14, 2012, 2:27 pm
ATLANTA, GA 30369
Delivery Confirmation
Electronic Shipping Info Received
February 13, 2012
5. Valentines day is one of the biggest shipping holidays of the year, we can't control how USPS handles your shipment once it leaves our hands.
6. Thanks to all of our loyal customers out there for taking up for us. We love you all. Happy Valentine's Day!
Hope you enjoy your order!
Pretty childish way to handle someone saying 'we get it' no?
Cursing gets you everywhere?
But your right, you go on acting like you are acting, I'll just sit back and watch the train wreck.
If you deal with USPS for awhile you will see how bad they are at updating that status. sometimes it tracks fine, sometimes it is still sitting at elec notification when it arrives at the house, and sometimes it never even shows up.
This upcoming generation would flip their skittles if they had to do the old, Look at catalog, fill out order form and check, wait 4-6 weeks for delivery bit my generation did. LOL!