Just because sometimes we focus only on the negatives, it doesn't mean that we shouldn't praise the good things, should we? Yesterday night (or should I say today at dawn?) I opened a ticket at Janty Europe's customer service. Today - at midday to be exact - I received the answer to my ticket! Congratulations to the customer service of Janty and to Yves for surprising me so pleasantly with their speed.. Keep up the good work guys, and thanks!