Lavabox DNA200 auto firing

[makuto]

Hi

So last night I updated my Lavabox DNA200 and now when I press the fire button it will continously fire. I burned my hand removing the subzero rda.

Ive reset it to factory defaults without success. Button its not sticking it will just keep on firing after I let go of the button.

Anyone have any idea how to fix that or what to do?

 

[sonicbomb]

Contact support at the company you bought it off.

 

[rice721]

@JoeInferno is a fellow volcanoecig contact on this forum. He is usually quick to respond

 

[retired1]

Moved you to Volcano's forum. Suppliers aren't permitted to discuss business outside of the supplier forums.

 

[JoeInferno]

Hi

So last night I updated my Lavabox DNA200 and now when I press the fire button it will continously fire. I burned my hand removing the subzero rda.

Ive reset it to factory defaults without success. Button its not sticking it will just keep on firing after I let go of the button.

Anyone have any idea how to fix that or what to do?

Sorry for the delay in our reply. We are going to have to take you through some troubleshooting to figure out why your LAVABOX is auto-firing. As soon as you can please call into our customer service office at 1-866-866-6370 or you can also send us an email about your device at support@volcanoecigs.com. Please leave a voicemail with your name and number if no one answers your call right away. One of our representatives will return your call as soon as they receive your message.

 

[JoeInferno]

@JoeInferno is a fellow volcanoecig contact on this forum. He is usually quick to respond

Much mahalos for the tag! It enabled us to address their question quickly. Definitely appreciate it!

 

[rice721]

Much mahalos for the tag! It enabled us to address their question quickly. Definitely appreciate it!

You're welcome Joe