I remember when I first started vaping. I bought a little eGo kit from a local gas station for $30. Cheapest around. Now, we have a few vape shops local (revolvercig.com, smokerevolt.com), but as a starter I wanted to test the waters with something cheap. Eventually, I had learned (the hard way) that clearomizers are disposable. LOL. I had went into my local Smoke Revolt shop and bought their "Dart" branded disposable clearomizers for my 650mah eGo battery. Still not knowing much at all about vaping, I got this clearmizer home, filled, and went to screw it on to my tank only to find that it didn't screw down all the way, and there was a nice gap between the 510 connection and the bottom of the tank. Kind of wobbly. Thinking IT was defective, I returned it. While at the shop, I explained what was wrong. First thing to come out of their mouth was "you need one of OUR batteries." Needless to say, I walked out of their shop that day with an overpriced 900mah battery, and a pyrex Vivi tank. I do a some local juice trading and came across an ex-employee of said shop. She told me that all I had to do was take a small screwdriver and screw the contact pin in a little. The person at the shop knew this the whole time, but they are trained to "make sales." I was upsold because one of their smaller products was not working and they witheld the easy fix for it to make a sale. I do not visit their shop anymore only to buy Vivi heads. I felt like I was another sale instead of being helped properly. I feel like everytime I go in there I am forcefed sales pitches of their overpriced rebranded stuff. So... As a consumer of these goods, do you find yourself visiting local shops for parts or shop online more? Are all shops like this? Both of the local shops here have their own branded items sold at a huge upcharge. I think I'd prefer a friendly customer service with the occasional educational sales pitch, not feeling like I am just another sale.