Lucky 7 Vapes - Customer service issue : catlady60

Discussion in 'Reviews of Suppliers - Negative' started by catlady60, Feb 20, 2014.

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  1. catlady60

    catlady60 Ultra Member Verified Member ECF Veteran

    Joined:
    Nov 14, 2013
    Location:
    Pen Argyl, PA
    Company name
    Lucky 7 Vapes ​
    Date of your initial complaint to the supplier.
    13 February 2014 ​
    How did you contact the supplier
    Website ticket system ​
    Ticket number (if you were issued one)
    #1760 ​
    General nature of complaint
    Customer service ​
    Briefly describe your problem or issue
    I ordered e-juice from Lucky 7 Vapes on 2/5/14. Two calendar weeks (10 business days) have passed by and I've yet to have my order filled. On 2/13/14, I contacted the company via the Contact Us link on their web site and was told the order should have gone out this past Monday (2/17/14). If my order is not shipped out by Saturday, I will contact them to request a refund. ​
     
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