Lucky 7 Vapes - Customer service issue : mace85

Discussion in 'Reviews of Suppliers - Negative' started by mace85, Feb 21, 2014.

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  1. mace85

    mace85 Senior Member Verified Member ECF Veteran

    Joined:
    Aug 13, 2010
    Location:
    Arizona
    Company name
    Lucky 7 Vapes ​
    Date of your initial complaint to the supplier.
    12 February 2014 ​
    How did you contact the supplier
    Website ticket system ​
    Ticket number (if you were issued one)
    - ​
    General nature of complaint
    Customer service ​
    Briefly describe your problem or issue
    Ordered 1/27/14 and given a 5-7 day shipping window. Sent ticket on or around 2/12/14 to ask about order status. Placed multiple messages on their Facebook page inquiring to the status and asked in an ECF thread. Today is 2/20/14 and I have yet to receive a shipping notification, tracking number, an answer in any shape or form from the company, or my product. ​
     
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