EDIT: Some of the following information is counterfactual, and is partially my error. Please see my later post for a more accurate representation.
Hi guys! I have just received my first order from Absolutelye-cigs. I ordered three M401 starter kits on December 19: one for a friend as a late Christmas present, one for another friend, and one for myself. Here's what I ordered:
2x M401 starter kits, brown batteries, orange LED
1x M401 starter kit, black batteries, orange LED
1x single battery: M401 brown battery, blue LED.
I received all goods ordered, except the spare battery also had an orange LED. (doh!). The biggest problem is that although I specifically e-mailed the company asking about plug adapters for the US, none were sent. Now I have to wait for 3 plug adapters from DealExtreme (they're 10.00 a piece at radioshack), which are an additional three dollars. Of course, I paid with paypal, realizing only too late that it was drawing from an empty account (30 dollar charge) which is, of course, my own stupidity. However, had the plug adapters been sent, none of this would have happened.
One additional caution is that when paying a Hong Kong company, PayPal includes a currency conversion fee. Between this fee and the flat $15 shipping fee, my order of 119.97 became 146.97. In the end, I have a plug adapter from my previous M401 order from Litecigusa, and the woodgrain batteries i've always wanted, but it cost more than I'd intended. All in all, I appreciate their customer service, but I find it cheaper in the long run to order from litecigusa (if they EVER get m401s back in stock). Additionally, the order took a full 18 days to arrive.
As a note, I haven't contacted Absolutely e-cigs to allow them to rectify things, but I intend to do so.
In summary, I got more or less what I ordered, but with a sort of fatal flaw. They seem honest (it certainly can't have seriously helped their bottom line to omit adapters) but I'd recommend dealing with more local businesses if possible.
-Matt