MadVapes and their Help desk app

[HappiVappi]

I created a ticket on 10-21 @ 8:27AM and nobody seems to read it...

Anybody else having trouble with madvapes support?

Cheers.

 

[HappiVappi]

They fixed the issue by sending a new tank. Though this is pretty cool and I did not expect that at all. Nonetheless, better communication would be a nice touch....

 

[Guyver Gaiden]

All I know is they haven't respond to mine yet

 

[Guyver Gaiden]

i wonder if this is a comment to make fun of me since i've been complaining about their service too?? which is wrong to make fun of another person... is this directed towards me???

 

[HappiVappi]

Maybe I just asked more nicely?


Sent from my Transformer TF101 using Tapatalk 4

 

[hoogie76]

i wonder if this is a comment to make fun of me since i've been complaining about their service too?? which is wrong to make fun of another person... is this directed towards me???

Hi Guyver, I asked for your ticket #, waited a week with no response so deleted the post. Would you mind giving me the ticket # so I can look into it?

thanks,

hoog

 

[Uncle Ralphie]

Maybe this isn't in the same vein since it's about a B&M madvapes store.
I returned a MV Majestic kit that I purchased yesterday In the new Worcester MA. store. I had no problem returning it. Kevin was kind and most courteous. There was nothing wrong with the kit, but when I got home I discovered my stash of about 10
T3's would not fit. I was so impressed , I purchased a new iTaste vv . So as far as customer service goes, I would say MadVapes passed with flying colors. Maybe the problem is elsewhere ??

 

[HappiVappi]

Maybe this isn't in the same vein since it's about a B&M MadVapes store.

True.

Maybe the problem is elsewhere ??

True as well.

Pure distance comes to mind....