Bottle options would be nice standard dropper, needle tip, and glass dropper. I know the price would increase with the options but some of us do have preferences and wouldn't mind paying the difference.
Message to e-Liquid vendors: This is what we want from you!
- Thread starter Mr.Mann
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Lately I have been dealing with some pretty top-notch vendors, so this may not apply to them, but in a sense, food for thought to 'better the presentation' on any vendor site.
I too, would like to see better descriptions of what the customer should expect. Whether it be the suggested pg/vg ratio, or like a few have already mentioned, a little more detail as to what is going into the juices other than '100% natural', or '100% kosher', or what have you. If you do a tobacco extract, well make that clear with what process, and maybe even put some pics or videos on the site giving a high-level overview of the process. Transparency wins with consumers these days.
Some of the names for liquids I have seen out there are totally off the wall from what one would expect. If I were a total noob, I would be really turned off if I received something that I wasn't expecting after seeing some juice names with a weak description of the actual flavor.
Also, do the best job possible at making the bottle labels as presentable as possible, like others have mentioned give the customer something to gauge the age of the liquid, especially when many are into steeping. Making sure the labels are on straight and the bottle is well sealed are other big pluses.
I have only been using e-liquids since 3/12, so I'm quite the noob, but I always hear about sampler bottles being included in orders for first-time buyers, or even heavy buyers. Well, I have seen very little of that. I have ordered e-liquid from approximately 10 different vendors so far, and have only seen ONE sampler bottle thrown into an order. It doesn't have to be a lot, but something that follows what the customer is ordering, and not something totally obtuse. Send a gift of something you think the new, or old, customer will like, but hasn't ordered yet, not something new in the line which you are hoping to 'push'.
I would also like to say that knowing the current status of your order is a big plus. I just ordered from one of the vendors the OP mentions, and they basically keep you up to date with the entire process. Bravo. Now that's the way to do it (I'm sure you know who you are). Keep it up.
Lastly, I peruse a site quite heavily before I make a final checkout, and one of the last things I try to check out is where are you located? I try to anticipate how long it will take to get to my doorstep. It's truly amazing how many vendors make it very difficult to locate that. More so on the hardware end, but have seen it on the liquid end too. Heck, like MsM says, offer some pics of the outfit. Bring the customer in a little closer. Make them feel a bit more 'family' if they want to be. If they don't, they will just pass over it.
Nice idea Mr.Mann
Ok, I'm done for now.
I too, would like to see better descriptions of what the customer should expect. Whether it be the suggested pg/vg ratio, or like a few have already mentioned, a little more detail as to what is going into the juices other than '100% natural', or '100% kosher', or what have you. If you do a tobacco extract, well make that clear with what process, and maybe even put some pics or videos on the site giving a high-level overview of the process. Transparency wins with consumers these days.
Some of the names for liquids I have seen out there are totally off the wall from what one would expect. If I were a total noob, I would be really turned off if I received something that I wasn't expecting after seeing some juice names with a weak description of the actual flavor.
Also, do the best job possible at making the bottle labels as presentable as possible, like others have mentioned give the customer something to gauge the age of the liquid, especially when many are into steeping. Making sure the labels are on straight and the bottle is well sealed are other big pluses.
I have only been using e-liquids since 3/12, so I'm quite the noob, but I always hear about sampler bottles being included in orders for first-time buyers, or even heavy buyers. Well, I have seen very little of that. I have ordered e-liquid from approximately 10 different vendors so far, and have only seen ONE sampler bottle thrown into an order. It doesn't have to be a lot, but something that follows what the customer is ordering, and not something totally obtuse. Send a gift of something you think the new, or old, customer will like, but hasn't ordered yet, not something new in the line which you are hoping to 'push'.
I would also like to say that knowing the current status of your order is a big plus. I just ordered from one of the vendors the OP mentions, and they basically keep you up to date with the entire process. Bravo. Now that's the way to do it (I'm sure you know who you are). Keep it up.
Lastly, I peruse a site quite heavily before I make a final checkout, and one of the last things I try to check out is where are you located? I try to anticipate how long it will take to get to my doorstep. It's truly amazing how many vendors make it very difficult to locate that. More so on the hardware end, but have seen it on the liquid end too. Heck, like MsM says, offer some pics of the outfit. Bring the customer in a little closer. Make them feel a bit more 'family' if they want to be. If they don't, they will just pass over it.
Nice idea Mr.Mann
Ok, I'm done for now.
Think we also need a system like amazon so we can place orders for different juices all in one place. So if I want some bobas, gandalf, and copper creek I can just go to one main site that links them all. Goes for the hardware too.
Low shipping prices, quick processing, cleanliness, professionalism, and keeping juice and product well stocked!! Just off the top of my head 
This is a great point as well...specifically for new vapers. It actually gave me an idea for a new thread. It might be a good idea to track which vendors send out samples...and what size, what nic level, pg/vg ratio, etc. So many new vapers are trying to pick vendors, something as simple as knowing they will get a free sample might help their decision making process that much easier. Maybe I'll start it up and see what happens.
That was my deciding factor when I was shopping for an Ego Twist. At the time, Vape Dudes was offering a 10ml with the purchase of one. I'm glad they did because I ended up liking the 10ml I got for free rather than the flavor that I ordered. LOL.
I'm not greedy mind you. Just cautious in buying juice. Maybe I'm picky but I've hated or not liked more juice than I've actually liked.
Lately I have been dealing with some pretty top-notch vendors, so this may not apply to them, but in a sense, food for thought to 'better the presentation' on any vendor site.
I too, would like to see better descriptions of what the customer should expect. Whether it be the suggested pg/vg ratio, or like a few have already mentioned, a little more detail as to what is going into the juices other than '100% natural', or '100% kosher', or what have you. If you do a tobacco extract, well make that clear with what process, and maybe even put some pics or videos on the site giving a high-level overview of the process. Transparency wins with consumers these days.
Some of the names for liquids I have seen out there are totally off the wall from what one would expect. If I were a total noob, I would be really turned off if I received something that I wasn't expecting after seeing some juice names with a weak description of the actual flavor.
Also, do the best job possible at making the bottle labels as presentable as possible, like others have mentioned give the customer something to gauge the age of the liquid, especially when many are into steeping. Making sure the labels are on straight and the bottle is well sealed are other big pluses.
I have only been using e-liquids since 3/12, so I'm quite the noob, but I always hear about sampler bottles being included in orders for first-time buyers, or even heavy buyers. Well, I have seen very little of that. I have ordered e-liquid from approximately 10 different vendors so far, and have only seen ONE sampler bottle thrown into an order. It doesn't have to be a lot, but something that follows what the customer is ordering, and not something totally obtuse. Send a gift of something you think the new, or old, customer will like, but hasn't ordered yet, not something new in the line which you are hoping to 'push'.
I would also like to say that knowing the current status of your order is a big plus. I just ordered from one of the vendors the OP mentions, and they basically keep you up to date with the entire process. Bravo. Now that's the way to do it (I'm sure you know who you are). Keep it up.
Lastly, I peruse a site quite heavily before I make a final checkout, and one of the last things I try to check out is where are you located? I try to anticipate how long it will take to get to my doorstep. It's truly amazing how many vendors make it very difficult to locate that. More so on the hardware end, but have seen it on the liquid end too. Heck, like MsM says, offer some pics of the outfit. Bring the customer in a little closer. Make them feel a bit more 'family' if they want to be. If they don't, they will just pass over it.
Nice idea Mr.Mann
Ok, I'm done for now.
Awesome post!
To vendors: Read TB's post and take it to heart. Just as fast as we (customers) can create a buzz about you, we could just as fast could create a stink (respectfully of course). Actually, the stink that we could create, could be less direct, but more of a don't buy from them, go spend your money there. Of course you will always have die-hards, but scores of members ask for suggestions everyday...what are you doing to get suggested over the rest?
Yes. When I find a juice i know I'm going to vape a lot it would be nice to not be restricted either 10 or 30ml bottles...
Yes to glass dropper bottles, large quantities and proper description. About the shipping cost i understand that cant do anything as is from USPS International Express from 45 - 62dollars to send to where i am..
PG/VG ratio is good to know, but I've had thinner 100%Vg's and some thicker blends. A viscosity rating might help people know how the juice will perform in their setup (easy test too): http://www.stanford.edu/group/cpima/education/EDKIT/other lessons/viscosity.pdf
Awesome, awesome, awesome!
To vendors: If you are going sell all vg, let us now if we are ordering vg as thin as water or vg as thick as molasses.
Might also be nice to have a warning for suspect tank crackers (PH is an east test too...)
I'd like to see more vendors accept PayPal as well. I know some ppl that won't order online because they don't want their cc numbers all over. PayPal is safe quick and easy.
I prefer PayPal too. I'm afraid it's PP policy that's messing us up here. Apparently they refuse service for most (not all) e-cig related purchases.
To vendors: If you are going to allow comments and reviews on your site, would you please post all of them?! Not just the ones that you think are flattering. Many people (including myself) have reported not seeing their reviews after placing it on the site. Stuff like that is a good way to get us to try another vendor.
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If you want to use paypal, you will have to order from overseas and wait a long time. It is convenient, but not an option here in the states.
How hard would it be to place a TC next to the juice. Of course that would only be for certain tanks, so it could get slightly convoluted. Maybe, "this juice has been known to crack some tanks made of plastic?"
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Vermllion River has great CS..Im planing on going this month..They are only 1 1/2 hr drive away..And Daves welcomes ppl to stop by
Empiremods accepts PayPal. Of course they don't have juice either (I don't believe). But the equipment.
I have 1 vendor..That has included 5mil samples..Flavors I never would have tryed..But because of the samples..there are 2 new juices I now order from them..
I would looooove to see some upfront and forthcoming information on how long the vendor suggests each particular flavor should steep. I've seen some say a sort of general catch-all "let steep for 1 to 2 weeks" for an entire line, but each juice is different, and we all know it. Many vendors have started putting "born on" dates on the bottles, and this is a big step in the right direction. Why not take it one step further?
I understand that vendors don't want put off folks who might prefer a juice right out of the mailer that others prefer after a couple of weeks. That's why I put "suggests" in italics above. Why not put a suggested steeping time range in the description of the juice and/or on the bottle? It seems to me that the risk of losing many first-time customers who try a juice before it is optimally steeped and don't like it off-sets any potential drawback of being direct about steeping time.
I know that if I get one or two juices from a vendor that is new to me that I don't like, I tend to write them off, and I don't always have the patience to find out how long a juice should steep. I also don't like vaping up half of a bottle of juice that I purchased by checking it intermittently before it's steeped to perfection. Also, I know we've all tried a juice and not liked it, and then stuck it in a drawer for 6 months and all of the sudden it was magically good. Wouldn't it be nice to know how long it took to get there? I've considered starting a thread on this issue and talked to a number of people who share my views on this matter.
Vendors: You know what your juices should taste like when they are at their peak because you came up with the recipe and decided at some point that it was worthy of selling to the public. Why not tell us how long it takes to get there? If you still want to withhold this information for some cryptic reason, why not take a poll on your forum or website and then plot the results on a chart and stick it on your site? If you don't want to share your views on how long you think a particular juice should steep, you could collect customer opinions and share the results.
I understand that vendors don't want put off folks who might prefer a juice right out of the mailer that others prefer after a couple of weeks. That's why I put "suggests" in italics above. Why not put a suggested steeping time range in the description of the juice and/or on the bottle? It seems to me that the risk of losing many first-time customers who try a juice before it is optimally steeped and don't like it off-sets any potential drawback of being direct about steeping time.
I know that if I get one or two juices from a vendor that is new to me that I don't like, I tend to write them off, and I don't always have the patience to find out how long a juice should steep. I also don't like vaping up half of a bottle of juice that I purchased by checking it intermittently before it's steeped to perfection. Also, I know we've all tried a juice and not liked it, and then stuck it in a drawer for 6 months and all of the sudden it was magically good. Wouldn't it be nice to know how long it took to get there? I've considered starting a thread on this issue and talked to a number of people who share my views on this matter.
Vendors: You know what your juices should taste like when they are at their peak because you came up with the recipe and decided at some point that it was worthy of selling to the public. Why not tell us how long it takes to get there? If you still want to withhold this information for some cryptic reason, why not take a poll on your forum or website and then plot the results on a chart and stick it on your site? If you don't want to share your views on how long you think a particular juice should steep, you could collect customer opinions and share the results.
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