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MFS Customer Service.......The BEST!!!!

Discussion in 'MyFreedomSmokes' started by St. Nick, Nov 9, 2013.

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  1. St. Nick

    St. Nick Senior Member ECF Veteran

    Jul 24, 2011
    Southern Arizona
    I submitted a Positive Vendor post a few days ago concerning our favorite vendor. We already know how good their CS and store policies are. Just thought I'd let others read about how selfless (opposite of selfish) and show people who don't know MFS how well they treat the customer. Thanks John, for being so nice and for not having the ATTITUDE that businesses have towards customers now a days.......look at that, another idiot bothering me about God knows what!! The industry should take pointers from you guys. Thanks again.
  2. St. Nick

    St. Nick Senior Member ECF Veteran

    Jul 24, 2011
    Southern Arizona
    My wife reheard your original phone message and thinks it's JOE instead of JOHN. Naturally the message garbles at the name part.

    Regardless, Joe or John---you know who you are, my apologies and thanks again for your kind words/deeds concerning order #270000, nicotine problem.
  3. jmur

    jmur Aggie AND Moon's Acct., on retainer for Beckyblue Verified Member ECF Veteran

    Jun 7, 2013
    Love MFS and have ordered before, very happy with them. But...has anyone had a problem accessing their site? I've tried for two days and all it does it just hang there, or I get an "untrusted connection" warning. Very strange. Had no probs in the past...
  4. TaylorMade

    TaylorMade Supplier Associate ECF Veteran

    Sep 13, 2010
    Charlotte, NC
    we're not aware of any errors in accessing our site, but please let us know if you continue to experience problems.

    St. Nick, thanks for the gracious feedback. Your wife was right (isn't she always), it is Joe that you spoke with. I will make sure he gets the message.
  5. peteyboy

    peteyboy Senior Member Verified Member ECF Veteran

    May 17, 2011
    Good thing your review was positive, because if it was negative, it wouldnt have been posted!! ( only the positive reviews get published )
  6. AlexStiff

    AlexStiff Supplier Associate ECF Veteran

    Jan 24, 2014
    Charlotte NC
    That's actually not true, peteyboy. We post everyone's opinions on products. In fact, even if it's a 1 star review, I leave my email with a note saying to contact me about the issues they are having.
  7. 4redstars

    4redstars Senior Member Verified Member ECF Veteran

    Jan 24, 2014
    Removed as my post is no longer relevant. Thank you MFS!
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