I submitted a Positive Vendor post a few days ago concerning our favorite vendor. We already know how good their CS and store policies are. Just thought I'd let others read about how selfless (opposite of selfish) and show people who don't know MFS how well they treat the customer. Thanks John, for being so nice and for not having the ATTITUDE that businesses have towards customers now a days.......look at that, another idiot bothering me about God knows what!! The industry should take pointers from you guys. Thanks again.