Ms T's Order Status Thread - February 2013 through ?

Discussion in 'Ms T's Bakery' started by Tempus Fugit, Feb 1, 2013.

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  1. Tempus Fugit

    Tempus Fugit Super Member ECF Veteran

    Joined:
    Dec 22, 2009
    Location:
    Mos Eisley, Tatooine, Outer Rim
    This is the new order status thread for Ms T's Bakery. We typically close these down after a few months when they get pretty large, and start a new one.

    ALSO: Authorize.net shut down our account last night (1/31/13) for a little while, and some of you noticed that there was a problem. For those who attempted to place an order and got the "This merchant account has been closed" error, this has nothing to do with your credit card or your Ms T's account, and everything to do with our credit card processor account. Apparently they systematically go through and "weed out" what they consider to be "high risk" companies. Authorize.net does NOT support e-cig related companies! I have learned from other sources that for e-cig (or related) vendors who use Authorize.net, it is simply a matter of time. We actually made it three years with them. It is so unfortunate when companies like this jump on the bandwagon and let fear and ignorance belittle an honest industry that is changing the lives of so many for the better. They told us about this yesterday, and said we would have until the end of February to find something new. T was told that last night, they "accidentally" closed a whole bunch of companies prematurely, although I have no idea who else had this problem too. Ms T contacted them today, a bit T'd off. They turned her back on, supposedly for the remaining time we are supposed to have. We are STILL going to switch over to someone who supports our industry and deserves to be a part of it though, which will come over the next couple of weeks most likely. There could be a short amount of downtime associated with it while we change some settings in the system and do a little testing (probably minutes or hours, not days). We expect a smooth transition, but as these odd issues keep coming up, we are starting to wonder if we have some alternate definition of what "smooth" is.

    Anyway, the wait is still at about 14 or 15 days between ordering and shipping. Ms T is pressing to lower this over the next week or so. Please go ahead and use this thread as you have previous order status threads to help you and others make more accurate estimations about ship dates. Thanks everyone for your kind support and understanding. The above problem is par for the course lately with the unbelievable issues that have emerged, as if getting out of a delay isn't hard enough as it is. She is working at full throttle, and getting your orders out.

    Thanks everyone,
    Brandon
    Ms T's Bakery
     
  2. panewtovaping

    panewtovaping Senior Member ECF Veteran

    Joined:
    Nov 7, 2009
    Location:
    Liberty, North Carolina
    I'll just repost this on the new thread.

    Order #30340
    Order Date: 23rd Jan 2013

    This order is marked as Awaiting Fulfillment
     
  3. Powder

    Powder Full Member Verified Member

    Joined:
    Feb 8, 2011
    Location:
    Saint Augustine, Florida
    Order #30594

    Order Date: 1st Feb 2013

    This order is marked as Awaiting Fulfillment
     
  4. ScottinSoCal

    ScottinSoCal Ultra Member ECF Veteran

    Joined:
    Dec 19, 2010
    Location:
    ProVari Nirvana
    The status of order #30168 is now Awaiting Shipment

    I got this notice this morning.

    ETA: Her timing was perfect, because I opened my last 30ml bottle yesterday.
     
  5. chainvapor

    chainvapor Moved On ECF Veteran

    Joined:
    Mar 3, 2010
    Location:
    Kodak TN
    Order #30249
    Order Date: 19th Jan 2013

    This order is marked as Awaiting Fulfillment
     
  6. jdrewry

    jdrewry Ultra Member ECF Veteran

    Joined:
    Nov 16, 2011
    Location:
    New Jersey
    Order # 30094 has shipped; delivery date is: Monday, February 4th.

    Woot!
     
  7. Yokymo

    Yokymo Senior Member Verified Member ECF Veteran

    Joined:
    Dec 14, 2012
    Location:
    Harrisburg, PA
    Order #30204
    Order Date: 18th Jan 2013

    This order is marked as Awaiting Shipment

    This made me very happy :)

    Snickerdoodle is on it's way :)
     
  8. chainvapor

    chainvapor Moved On ECF Veteran

    Joined:
    Mar 3, 2010
    Location:
    Kodak TN
    Hopefully she will get to mine soon. Just paid a whopping $500 electric bill because my heat system was messed up last month. Definitely do NOT have enough money left to buy elsewhere right now.

    CV
     
  9. Penner

    Penner Senior Member ECF Veteran

    Joined:
    Feb 8, 2011
    Location:
    USA
    Is this order problem related only to Ms T ecig juice? I only ordered a bottle buddy case today (no juice), will this be a delay problem as well?

    Thanks!
     
  10. Tempus Fugit

    Tempus Fugit Super Member ECF Veteran

    Joined:
    Dec 22, 2009
    Location:
    Mos Eisley, Tatooine, Outer Rim
    Penner,

    When creating juice orders, it makes sense to go in chronological order because that is most fair to everyone in line. Also, Ms T does not actually see the contents of any particular order until she gets to it, so she would not know that it is just the Bottle Buddy. Often we can move some non-juice orders through more quickly if there is nothing to create from scratch though. Please send me an email via our Contact Us page so I can get your information, and I will see about that for you. If the order was just for the Bottle Buddy I think it would be easy enough to get it out without any further delay to the juice orders waiting in line.

    Brandon
    Ms T's Bakery
     
  11. Kenzi

    Kenzi Senior Member Verified Member ECF Veteran

    Joined:
    Oct 13, 2011
    Location:
    Upstate NY
    I have been waiting for about 19 days and you are saying the wait time is now 14/15 days , does this mean there is a problem with my order? (Order #30134 Order Date: 16th Jan 2013 )

    Thanks.
    K
     
  12. Kenzi

    Kenzi Senior Member Verified Member ECF Veteran

    Joined:
    Oct 13, 2011
    Location:
    Upstate NY
    May I ask when you placed that order?
     
  13. Tempus Fugit

    Tempus Fugit Super Member ECF Veteran

    Joined:
    Dec 22, 2009
    Location:
    Mos Eisley, Tatooine, Outer Rim
    I talked to T today and she let me know what's up. Some folks are emailing me asking me the same questions, so I will copy below what I am telling everyone. This applies to those who received an email saying that their orders are now "Awaiting Shipping". If you have not received that email, she is still working towards your order. If you are unsure whether you got the email or not, please log into your Ms T's account, click "My Account" at the very top of the screen, and then click "View Order Status". This will reflect the most current and true status or your order.

    So here is the info as it is going out to those asking:

    Your order is created and ready to go. Typically, and even during this delay, packages have been shipping between a few hours and one day of being marked as "Awaiting Shipping". However, last week Ms T was supposed to receive nearly a thousand priority boxes from the USPS as usual, and they delivered her only 25. Those all went out Thursday. She called the post office to work it out, and kept creating all weekend hoping the boxes would arrive. Someone today confirmed that the remainder of them will be delivered tomorrow. Everything that is now marked as "Awaiting Shipping", including yours and MANY others, will ship on Wednesday after T can get all of the waiting orders into their boxes. We apologize for that unexpected wrinkle in the shipping process, of course it was not something we expected. The post office probably won't be very happy to see how many packages will go out that day, but since their box delivery was so light, that's the way it will have to be. Once these packages ship, Ms T will update the orders as "Shipped", and you will automatically be emailed. Your tracking number should be contained within that email.

    Your patience has been appreciated, your order is created, and your wait is nearly over. On the plus side, your liquids will already have a couple of steep-days behind them so they will reach optimal flavor a little sooner than normal once in your possession.




    She gets as many boxes as she can at once, and rarely has a problem getting them delivered. I think I remember one or two other times this happened in the last 2 years. The post office certainly is careful about giving them out, but of course Ms T isn't building a fort out of them or anything. Every single one is earmarked for destinations all over the country.

    Brandon
    Ms T's Bakery
     
  14. Kenzi

    Kenzi Senior Member Verified Member ECF Veteran

    Joined:
    Oct 13, 2011
    Location:
    Upstate NY
    Damn it - No fort ?

    lol
     
  15. ScottinSoCal

    ScottinSoCal Ultra Member ECF Veteran

    Joined:
    Dec 19, 2010
    Location:
    ProVari Nirvana
    Thanks, Brandon. I figured something was up, since it's never been this long between getting my "awaiting shipment" e-mail and getting a "it's shipped" e-mail. No worries, and I hope things smooth out for her.
     
  16. jdrewry

    jdrewry Ultra Member ECF Veteran

    Joined:
    Nov 16, 2011
    Location:
    New Jersey
    I placed my order early AM on January 15th.
     
  17. jdrewry

    jdrewry Ultra Member ECF Veteran

    Joined:
    Nov 16, 2011
    Location:
    New Jersey

    I can vouch for this....my Crumb Cake was good to go as soon as I opened it up! :p
     
  18. chainvapor

    chainvapor Moved On ECF Veteran

    Joined:
    Mar 3, 2010
    Location:
    Kodak TN
    Order #30249
    Order Date: 19th Jan 2013

    This order is marked as Awaiting Shipment

    WOO HOO!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I am jumping up and down with excitement!! I am going to be in Snickerdoodle Heaven Soon!!!

    CV
     
  19. 94civic3door

    94civic3door Super Member Verified Member ECF Veteran

    Joined:
    Dec 2, 2012
    Location:
    kentucky
    just placed a 80ml order im number 30786....i can deff wait around for some of the best juice ive ever vaped! i placed a great huge order of stuff that needs to steep when it gets in anyways....so for me ill be vapeing up all my nasty stuff for the next 2 or 3 weeks so i can go to just the stuff i like and not the junk ive bought and hate lol
     
  20. chainvapor

    chainvapor Moved On ECF Veteran

    Joined:
    Mar 3, 2010
    Location:
    Kodak TN
    Still patiently awaiting my shipment confirmation. Apparently Ms T is still having USPS problems. Just what she needs, more delays on top of her delays! LOL

    CV
     
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