Supplier Negative Review
Name of retailer:
perfectvape.com
Date of your initial complaint to the supplier
Nov 9, 2015
Method used when initiating complaint with retailer
Telephone
Ticket number (if you were issued one)
General nature of complaint
Defective or wrong product
Briefly describe your problem or issue
I am a long time customer of perfectvape.com. I have had 3 or 4 wrong orders and only complained when they slapped a 32oz sticker on a 4 oz bottle. They made good on that. But now I ordered a 32oz bottle of eliquid and in the comments asked for 1 mg nicotine. They sent 3mg nicotine. I along time ago emailed them asking if they could do 1 mg nicotine. They said they can make anything I wanted.It was even printed on the order forum sent 1mg nicotine in the comments. I made 3 phone calls to get this fixed. I still don't have a tracking number. I was billed November 3rd. It came that week or probably monday. I have given them plenty of time after my phone calls to fix this. I am out of $120 minus the aspire bvc coils I ordered. That was right. I will be going somewhere else to get me e liquid now.
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